Keeps asking for my acct number for iPad

Bumpo Posts: 1 New Member

I bought a 3 license setup and the software says I need to buy another license for my iPad when I thought I had installed it already. It asks for my account number and can’t find this. Thanks


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello @Bumpo,


    Please have a look of this article to know how to activate the license for Freedome in proper way.


    If you have already performed the steps, may I ask you to provide us the version of iOS for your iPad?


    Did you purchase the F-secure Freedome through F-secure website?



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