I bought a 3 license setup and the software says I need to buy another license for my iPad when I thought I had installed it already. It asks for my account number and can’t find this. Thanks
Please have a look of this article to know how to activate the license for Freedome in proper way.
If you have already performed the steps, may I ask you to provide us the version of iOS for your iPad?
Did you purchase the F-secure Freedome through F-secure website?