New subscription XXXXXXXXX

dsh1

I placed order using my phone. I received confirmation letter. I downloaded to activate. I entered info to create account. But it never requested my subscription code. It was treating me like a trial user. I uninstalled to retry it. Did not work. How can I activate.

Sethu

Hello @dsh1 

 

Thank you for choosing Freedome VPN for your device, please provide us some more details about the issue. 

 

May I know with what operating system that you trying to install the Freedome? i.e windows or android

 

Please have a look of this article if you using windows  and this article if you are using android.