freedome blocks my internet

https://community.f-secure.com/t5/F-Secure/Freedome-blocking-internet/td-p/81530

 

my lap top internet turns off or wont conect why freedome is trying to connect or on it says i have an unsecure netwok and wont work but as soon as i trun it off im back on line help plz

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  • SethuSethu Posts: 638 Moderator

    Hello @scotty100467

     

    Thank you for reporting us the issue,  may I know the version of your Freedome?

     

    Have you tried to unisntall and re-install the Freedome? may I ask you try disabling the Freedome features i.e browsing protection, kill switch,.. one by one and check again?

  • hi just done what you have said and it has come up wit no where to goto the vertion number 2.25.5766.0 my subscription runs out on the 15th october this year can you please help

     

    scotty

  • SethuSethu Posts: 638 Moderator

    Hello @scotty100467

     

    Thank you for trying the given steps, it seems some important things we need to analyse in the logfile for the issue. For that, we would appereciate you to contact our F-secure Support.

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