freedome blocks my internet

scotty100467

https://community.f-secure.com/t5/F-Secure/Freedome-blocking-internet/td-p/81530

 

my lap top internet turns off or wont conect why freedome is trying to connect or on it says i have an unsecure netwok and wont work but as soon as i trun it off im back on line help plz

Sethu

Hello @scotty100467

 

Thank you for reporting us the issue,  may I know the version of your Freedome?

 

Have you tried to unisntall and re-install the Freedome? may I ask you try disabling the Freedome features i.e browsing protection, kill switch,.. one by one and check again?

scotty100467

hi just done what you have said and it has come up wit no where to goto the vertion number 2.25.5766.0 my subscription runs out on the 15th october this year can you please help

 

scotty

Sethu

Hello @scotty100467

 

Thank you for trying the given steps, it seems some important things we need to analyse in the logfile for the issue. For that, we would appereciate you to contact our F-secure Support.

scotty100467

thanks for all your help but we got it all sorted now