Internet connection over wireless networks stops working when Freedome is started (Windows 10)

Hi,

I have an HP Elitebook 850 laptop with Windows 10. I haven't used the Freedome for a while and now when I try the Internet connection does not work over WLAN.

 

Troubleshooter of Windows could not identify the problem.

 

There are these in network connections

FreedomeVPNconnection - Unindentified network - Freedome TAP Driver

Wireless Network Connection - Not connected - Intel(R) Dual Band Wireless-AC 7265

 

What could I do to make thsi work?

 

 

Best Answer

  • SethuSethu Posts: 644 Moderator
    Accepted Answer

    Hello @Heppi

     

    Please try configuring the port forwarding on your home router. Please have a look at this article where you can see the port forwarding range.

Comments

  • HeppiHeppi Posts: 2

    I tried reinstalling Freedome, didn't work.

    I got the router password from my service provider but I didn't find anything related directly to VPN in the configuration.

    Earlier the VPN has worked fine back when I lived in another apartment. I think I already had Windows 10 in use last time I used Freedome.

    If I connect via ethernet cable to the router the VPN and Internet work just fine.

     

    Vitun ATK.

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