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Reimbursement of unused beta discount
Hi I bought Freedome for 3 devices for 12 months and paid the full price of 49.90 euro. Before the purchsse I was already using the beta version, and only after the purchase I saw in the beta version the offer for the same package for 24.95 euro. Is it possible to get the "extra" 24.95 I paid back? I paid my purchase with…
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Geolocation options
Hello, I have been using f-secure successfully for the past few weeks, with my location set to Germany, but now the location has changed to Netherlands and I can't seem tobe able to change it back as it only gives me two options: USA or Netherlands. Any suggestions? Thank you.
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Freedome Tunneling Options
I'm curious what sort of capabilities exist within Freedome to bypass measures that may be used to censor or block Freedome users. Are there ways to enable different tunneling techniques currently? If not, will there be in the future? I understand that the beauty of Freedome is it's simplicity. However, it's a reality that…
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Blocked website count
Hello, I am currently trialing Freedome & noticed something a bit concerning. As Freedome blocks a website, it is added the blocked site counter. Well, at one point the counter was 53 blocked websites. I happened to restore my computer to an older backup image from a few days ago (when the blocked website count was around…
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Tracking protection has stopped working after upgrading.
Hi, I upgraded from Freedome-beta to the final version. Now the tracking blocking has stopped working. How can I fix this? I have got this same problem on two different Mac OS X 10.9.5 computers. I have bought a licens, but it didn´t help.
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premature subscription cancellation
I purchased F-Secure Freedome on March 20, 2015 on iTunes. I paid $29.99 for a full year subscription. I have an iPad and two iPhones. The iPad and one iPhone work fine. The second iPhone says my 'free' subscription has expired. I used the 'Manage Subscription' which told me my subscription had expired and gave me the…
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Problem validating voucher
I've purchased a 5 device license for Freedome and when I'm trying to use a code on my compuer (MacOSX) I get "Error. Could not verify your code. Please try again" after >30 seconds (timeout?). When I'm trying to use a code on my phone (iOS) i get a similar error.
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Freedom activation failed
Hello, I have freedom activation problem in iPad. I purchased licence( 3 devices, one is activated in android phone) from fsecure web page and tried to activate it in iPad(2nd device). I have network connection (tested) and the trial version of freedom worked fine in my ipad. I tried restarting, wifi on and off,…
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How do I "completely" uninstall Freedome for Mac...???
How do I "completely" uninstall Freedome for Mac (OS X 10.9.5 (13F1077)).....??? Regards / Stefan F
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iPad used for data collection via wifi
I use my iPad to collect data vith a TCP connection, port 2000. Cannot reconfigure the transmitting device. It seems that this data link does not work when Freedome is on. My test period is over, Freedome removed and the link works normally again. Something to be done with Freedome on my iPad.
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Re-installing needed to get back to Espoo server.
I was facing constant jamming of connection to Espoo server last week. First it was possible to solve it by just restarting the freedome. But then I was not able to get to Finland anymore even with another vpn service. Re-installing did regain connection. BUT the problem reoccured daily and now I can not get the code to…
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New Installation
I had to uninstall Freedome for some problems that appeared . But when installing again Freedome, is always saying I have to see my Internet connection ! When there is no problem with the Internet connection! I try to enter the code and have no program response !??
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No network
Hi, I try to subscribe with my code, but it keeps telling me I don't have network connection. Clearly it is working as I'm writing this message. Thank you in advance!
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icon indication of "network..no internet connection"
Although I have internet connection, why do my internet icon have an exclamation mark (!) indicating no network connection while F-secure freedome is running?
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Freedome for Mac: "No network connection"
Hello, today i bought a 1-Year subscription for F-Secure Freedome for Mac. After installing the application i cant start the VPN Connection or entering the license code. But i get an error after starting the programm saying "No network connection - please check your network connection and try again". I am operating OS X…
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iPad with Freedome - country changes in Freedome but applications don't accept it
I installed Freedome yesterday from Appstore in my iPad running iOs 8.3. Installation went nicely, I created the profile for Freedome, started the security control and changed the country to Finland. However, the applications which I tested did not open, because they said my physical location (spain) will not allow them to…
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Freedome should support more languages...
Hi, Will there be in future a German language pack for Freedome?! Thanks.
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Just 17 available locations?
What does this site say, that you can only use the software in these countries? If so, I will most definatly have my money back. What a scam, just paid for 12 months, and it turns out software is bullcrap. My **bleep**: * Windows 8.1 * Freedom
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Disconnect after few minutes
After i connect to the vpn i open one online game, the game disconnected after few minutes. I tried to reconnect the vpn and other server. (singapore, hong kong) My internet provider have limited access to gaming sites. I can go to gaming website after i connected to the vpn throught the websites but cant connect to the…
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cannot even
Hello Cannot purchase since freedome says "cant find your subscription" and pressing retry is only option.
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Just need release 1 device slot from my order
I installed freedome to jolla but it ain't working. So can you reset that activation?
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Need a VPN NUMBER
To get ON LANLINE CONNECTION
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No network connection
I just bought a subscription and keep getting an Error message, that my network connection is not working, althoug it is. I disabled my firewall and currently run a machine with windows 8.
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Missing "advanced user" options
Greetings! I know F-Secure is going with the simple-to-use-1-click-theme in their products, but as a "power user" the more info I get the more happier I am. So I would love to see some kind of advanced user option. For example, enabling it would show in Freedome * what harmful sites and * what kind of trackers have been…
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License - old phone to new phone
I got a new Android phone and how can I transfer the license (192 days left) from the old Android phone to my new phone? Backup and restore didn't work.
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Milan, IT location is geolocated by Google as United Arab Emirates
...this is less than ideal :) Can you please investigate why or contact Google and ask to reclassify? (already done that myself but they didn't considered the request). Thanks
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FreeDome on 4G networks NOT WORKING (it use to!)
Freedome on IOS no longer establishes a VPN connection on a 4G network (THREE mobile, UK). It works fine on the 3G network. It used to work fine on 4G, but no longer does. I have tried different virtual location servers but to no avail. Oddly, 'VPN in Touch' (a competitor app) using IPSEC / profile can connect and…
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Subscription
FSFreedomeSubscription_200_30 $2.99 Init. Subscription
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T-online.de isn't shown right :(
Hi, Will this been fixed soon?! Thanks :)
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Not working anymore, please help
Hello. I downloaded freedome (27€) because it was working properly with an Italian app which allows me to watch sky (Italian decoder) with an app called skygo. Skygo doesn't allow you to watch it if you're outside italy. In fact, at the moment I'm in Mexico and, I first downloaded the free app of freedome and I could…
