VPN not working

Avatar
Posts: 2
in F-Secure VPN
The VPN connection on my iPhone 6 Plus is not working since 8pm (UK time). Neither of the virtual locations work.
I always get this message: Could not turn on VPN. Try again later or try another virtual location
I always get this message: Could not turn on VPN. Try again later or try another virtual location
0 Like
Comments
-
Hello Avatar,
Could you tell us on which type of network you are connecting too? Could you try an alternative network(3G or else)?Our iOS VPN uses IPSec protocol and it needs UDP ports 500 and 4500.
Please make sure those ports are not blocked by your router.
0 Like
This discussion has been closed.