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help needed after using F-Secure Booster
On renewing my license for F-Secure, I was offered Booster. I purchased both and ran Booster. That created lots of problems, that are still not solved. Customer support refers to the forum for help, so I hope this does a better job. Booster is in the meantime uninstalled. A system recovery does not seem to go anywhere…
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I can't turn on my parental controls and password not recognise.How do I retrieve it from the apps?
I can't turn on my parental controls and password not recognise.How do I retrieve it by using the apps. I have been to the website to change my password but the apps is not recognising it
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Network compromised message coming up
Since this morning, every 10 minutes a message comes up from F Secure saying my network is compromised. I changed my network name, changed the pass key to it, changed the pin to login into the router and none of that worked. I did a full reset of the router and the message still persists. What else can I do to stop this…
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Cannot login on Vista after updating F-Secure SAFE
After updating F-Secure SAFE today it is no longer possible to log in to Windows Vista on my Toshiba PC. When you enter your password a message is displayed saying something like: User Profile Service failed to log in. Cannot read User profile. Then you are logged out and caught in an endless loop. Any solution?
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F secure Booster
Just bought this programm and after Scan , It cleans the temperory files , but after reastart the PC files are back Again . Also same thing in last option also . Have reinstalled the programm also , but no luck. Only thing is Working is speed up option .
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Thunderbird Email just stopped working
Windows 7 My Thunderbird V38.2.0 has just recently stopped working. It does not send or recieve emails as it used to. There are no error messages. If I turn of the Win7 Firewall in F-Secure, it then appears to work as mail goes out and sometimes comes in. (I can test as I have more than 1 e-mail address). The Firewall…
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settings not working properly!
Whenever I open an apk on my Android device. It says “unfortunately settings has stopped".please help me!
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F-Secure Internet Security 2015 and harmful e-mail attachments in Windows 10 Maill app
Hey! I have F-Secure Internet Security 2015, and in its settings "Remove harmful e-mail attachments" checked. Does it work with the Mail app that comes preinstalled with Windows 10, are the attachments automatically scanned/removed in the e-mails i receive with the aforementioned app?
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Chrome disable F-Secure SAFE extension
Chrome doesn't allow to enable F-Secure SAFE browser extension, because of it is not from their store, how to fix/overcome this issue? OSX 10.10.5 yosemite
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DNS Unlocker
Hello. Do you know something about DNS Unlocker Add-on? I always have different advertising on my PC desktop. On the bottom: Ads by DNS Unlocker is written. I got some information about it, which is shown by this article, from which i know DNS Unlocker is an adware. The problem i want to fix is how can i remove this…
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Need my AntiVirus reset to use on new hard drive
I deactivated my subscription on my old hard drive so I can use it on my new one that I recently got. I just need the subscription reset so I can use it on my new one. It would be greatly appreciated if I could have someone reset it for me. Thanks.
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Invalid key
Hello, I recently bought the box, with a key for F-Secure SAFE. I got home, registered and followed the box's instructions correctly. But I still get the message saying that my key is invalid, after writing the campaign name and the code. Product: F-Secure SAFE, 1 year for 5 devices. Campaign name: ccity…
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CLE D'ABONNEMENT
Bonjour Il me reste 9 mois d'abonnement sur internet security. Puis-je racheter un nouvel abonnement maintenant pour profiter d'une réduction de prix, et utiliser la nouvelle clé seulement à la fin de validité de la première, sans affecter la durée de la nouvelle clé Cordialement
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Riskware "Application.Bundler.DownloadAdmin" cannot be removed from Exclude
I noticed that a riskware named Application.Bundler.DownloadAdmin shows up in the "Exclude from scanning". I tried removing it from the Exclude, but it keeps going back even after pressing ok. F-Secure and Malwarebytes are not detecting any threats. I even cleared my browsers of all cookies and cache. Should I be concerned…
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Reuse of License when computer crashed
I am using Interndet security 2015 and had a computer cash. I have no possibility to deinstall the product from the charsed computer. The License is reported as "Used" and not reuseableblocked. How can I reused the License from the crashed computer ?
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Internet security 2015 vs 2016 version. is there any difference?
I was planning to buy today Internet Security from a retailer, and i saw that they promote the product as Internet Security 2015, then searching on Amazon i see that it seems that is coming a 2016 version, i really dont understand if there is going to be an update on the app i guess that if im buying today the 2015 version…
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Blazer Deals
There is a game called Pokki that attracts and invites the Blazer Deals ads! My Norton security software could not eliminate the Blazer Deals because it is not technically a 'virus'. I just got some information about it from google and know that it is an adware from this article. But I still have no ideas to remove this. I…
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Unable To Re-install Booster after Having To Reinstall Windows
I bought f-secure pc boost (Ialready have f-secure safe) since then I have had to re-install every thing on my machine due to a virus irronicly lol. Now I have re-installed safe and booster but my licence is no longer to be found anywhere. I have gone back through emails but cant find anything. Please help. Kev.
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Banking protection works contrary to logic?
Dear Sirs, - Use FSIS 2015 or FSAVCS 12 Premium Edition - Open a financial site in a browser (say https://www.barclays.co.uk in Firefox) - The Bank Protection top header notification appears - Open another financial site in another web browser (say https://www.raiffeisen.hu/ in IE or Chrome) - The page refuses to load and…
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After upgrading to Firefox 40 you start getting warnings about unsigned F-Secure add-ons in Firefox
As of release 40, to protect its users, Mozilla has started to verify and sign third-party add-ons to ensure that their add-ons are safe. Firefox warns you if an add-on has not been verified through their add-on signing process. Earlier Mozilla did not require that add-ons be signed, and due to this our users have started…
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Performance problems with F-Secure Antivirus for Mac OS X and Thunderbird
I was having problems with mail client Thunderbird and decided to look more closely into what is happening. I run my Thunderbird so that it stores some of the mail folders locally on separate encrypted volume on my Mac OS X. The actual INBOX folder file in my case is 850MB. The problem now occurs whenever I try to access…
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Banking Protection does not work in Microsoft Edge Browser in Win 10
I managed to get F-Secure working in Windows 10, but noticed today that banking protection does not work when using Microsoft's Edge browser. Firefox still works OK, Chrome intermittently. Under the next release of Windows 10 due in October Chrome becomes unusable and some software gets uninstalled at random, I have not…
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how is your day
Ho is your day is created by peter møller
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Is CHAT support down?
CHAT support times-out / disconnects before a technician responds. I have tried in Windows 7, Windows 10, OS X and iPad, using IE 11, Edge, Chromodo, and Safari. I have the trial subscription. Am I limited as to the number of support requests until I have a regular license?
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Suspect email, origin is a mystery
We have three computers (1 laptop, 1 tablet, 1 pc), all using F-Secure (see version info below). One of our computers has this very strange email on it. We haven't opened it. It's from a Russian woman (Ludmilla Shukalova nnw@saintelizabeth.com) asking about a man (received 5 September). (We can see this much by…
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F-Secure Search - problem under Windows and IE 11 - no problem with Edge and Chromodo
Using Windows 7 and 10 and IE 11, F-Secure Search works fine from the F-Secure Search website. However, once the engine is activated, I can no longer search with the box. I do not have that problem using Edge and Chromodo.
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Cannot renew MY SAFE subscription (Get error that "Campain has expired")
Hi, I bought some time ago reneval (physical paper box that contain reneval codes) for my current MY SAFE subscription (5 devices) and now I am trying to renew the subscription (for 5 devices) with the codes in the box BUT when I enter the details (renew with code) I get message that the campain has expired. How can that…
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ads on web browers
I suddnely get some pop-up ads from DNSUnlocker these days. It's really annoying. And the computer runs more slowly than before. I sometimes get redirects asking me to download unfamiliar programs. What should I do to stop those stupid ads? Thanks for any idea.
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New computer
I have just purchased a new PC running on Windows 8.1. I have an existing F-Secure account and want to install it but not sure how to do it. Can you help please?
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how do I cancel my subscription
how do I cancel this
