'Email address already registered, contact customer service'
Uninstalled the previous version, bought a new version, paid it, tried to activate it but cannot: F-Secure doesn't accept my email address as it has 'already been registered'. Yes, it is, by me. Or rather, it was registered with my old account. I only have one email address, so what to do now. Customer service is not responding - perhaps they will eventually.
So why didn't I just renew the order before it expired? I tried, but was put off by Cleverbridge which stated that they will take the payment using the method I had selected last year. I didn't know what this meant; would they go and take the money from my account just like that, or was it simply a badly worded statement, or was I too stupid to use F-Secure? So I decided to uninstall the old version and start again. But they seem to keep the old details there and don't allow new orders from that email address. Why in earth not? Why not let someone buy ten copies of the program if they so wish?
Any ideas what to do besides waiting for the customer service to contact me (to that same email address which they didn't let me use this time, except for the payment, which did go through nicely).