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'Email address already registered, contact customer service'
Uninstalled the previous version, bought a new version, paid it, tried to activate it but cannot: F-Secure doesn't accept my email address as it has 'already been registered'. Yes, it is, by me. Or rather, it was registered with my old account. I only have one email address, so what to do now. Customer service is not…
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f-secure safe android doesn't block youtube mobile site
I want to block all access to youtube via app and browser. main youtube site is blocked (www.youtube.com) but it is still possible to view videos on mobile site https://m.youtube.com.
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F-Secure Linux Security
Is there a version of F-Secure Linux Security for home users?
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Apple , PC & others Security Updates.
Apple security updates for Mac OS X Yosemite & El-Capitan... Please do the updates now. https://support.apple.com/en-us/HT201222 Update all Adobe Flash, Shockwave & Acrobat Reader now. http://www.adobe.com/software/flash/about/ Check updates for Java as well. https://java.com/en/download/manual.jsp…
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Unwanted blocking
Again, long term problem with blocking of weebly.com. I thought it was only me until I read the other thread. Trying to start a new one so something may be done! Please help. My blog is there and I need to use another computer without F secure.
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Conact customer service - Worlds most ironic instruction
I downloaded the free version of Booster for the PC. Then I bought a license. I try to enter the activation code and get a message, "Unknown error. Please contact Customer Service." How do I contact "Customer Service"?
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F-Secure SAFE + Freedome special offer gone before midnight?
Hallo! I have been waiting a couple of weeks for my current antivirus subscription to expire (tomorrow), to then become a new customer of F-Secure. Unfortunately today I can't find the page containing the special offer of SAFE + including Freedome package. I thought the offer ended at midnight today September 30th. Could…
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Unable to generate voucher
I recently created an account. I am on this page http://prntscr.com/8m3li7, I'm wondering why I am unable to generate voucher. nothing is happening when I clicked on the button. I hope someone could tell me if I'm missing anything. Thanks
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HTTP Error 409 when attempting to generate a voucher
Hi everyone, I really appreciate this giveaway that F-Secure is doing so I can try the Freedom service. When I try to click on the "Generate a voucher" button, however, nothing happens. If I monitor network traffic while I do this, F-Secure's servers return an HTTP error "409 Conflict". Why is it conflicting? I'm not sure.…
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Activation code.
I have not received my activation code in the email. How can I retrieve it for use on other devices? Thank You.
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F-Secure Booster: Problems activating the bought version
I bought the version of Booster with extra features (getting the PC faster etc.). I tried to activate the product but I got a notification "problems with activating" ("Vikailmoitus: Ongelmia tuotteen aktivoinnissa"). Why? How can I fix this?
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F-Secure breaks auto rotation in windows 10 with latest update
Using F-Secure Antiviturus on a HP Stream 7 running Windows 10, I realize that after the update that adds Windows 10 compatibility, my auto rotation is now broken. Uninstalling F-Secure and reinstalling the drivers for the sensor does not fix the problem, forcing me to reset my Windows 10 to fix it. Turning off deep guard…
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One email address, Multiple serial key
Hi, I am having this weird problem, I cant add more serial keys under one account. I have 5 serial keys and I need to install it on 25 devices. The tech team mentioned that I need multiple emails to do this. Is there no better solution like Norton? Thanks!
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Banking protection vs network printer in F-secure 2015
I saw in a previous thread from 2013 that some people had problems printing when in banking protection mode. Comments suggested the problem should be solved in 2014 version. Now I installed just a month ago, its version F-secure 16.0, and I have the same problem. I find no way to fix it either. My second problem is that…
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F-Secure Safe skipping big amount of files in Full Scan
I'm using F-Secure Safe for 2,5 week now, but I'm ecountering a problem now for a few days. I've contacted F-Secure customer support, but they couldn't find anything, so my last chance is trying it here. I'm running it on Windows 7 professional SP 1. (I've don't got any error logs, since there aren't and also the full scan…
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download F-SECURE INSTALLER
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Internet Connectivity
After installing F-Secure Booster my WiFi connection to my PC drops out every 15 minutes or so. What a truly wonderful product this Booster is - absolutely!?**&@ cr*p
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Recent f-secure software upgrade has now caused a problem
On 26th Sept, had been requested to upgrade the latest software for F-Secure 2015, including an updated version for manual scanning and a compatiblility for windows 10...however. Since this upgrade my f-secure window box produces a blank grey screen and can not access the options, apart from the launch pad only which do…
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fsecure boost
hi iv got the boost put it on windows 10 but the speed up registry does not otimiz on re start up but it did otimiz when 1st used on windows 10 what can i do to get it working have re down load 2 times now
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help needed after using F-Secure Booster
On renewing my license for F-Secure, I was offered Booster. I purchased both and ran Booster. That created lots of problems, that are still not solved. Customer support refers to the forum for help, so I hope this does a better job. Booster is in the meantime uninstalled. A system recovery does not seem to go anywhere…
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I can't turn on my parental controls and password not recognise.How do I retrieve it from the apps?
I can't turn on my parental controls and password not recognise.How do I retrieve it by using the apps. I have been to the website to change my password but the apps is not recognising it
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Network compromised message coming up
Since this morning, every 10 minutes a message comes up from F Secure saying my network is compromised. I changed my network name, changed the pass key to it, changed the pin to login into the router and none of that worked. I did a full reset of the router and the message still persists. What else can I do to stop this…
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Cannot login on Vista after updating F-Secure SAFE
After updating F-Secure SAFE today it is no longer possible to log in to Windows Vista on my Toshiba PC. When you enter your password a message is displayed saying something like: User Profile Service failed to log in. Cannot read User profile. Then you are logged out and caught in an endless loop. Any solution?
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F secure Booster
Just bought this programm and after Scan , It cleans the temperory files , but after reastart the PC files are back Again . Also same thing in last option also . Have reinstalled the programm also , but no luck. Only thing is Working is speed up option .
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Thunderbird Email just stopped working
Windows 7 My Thunderbird V38.2.0 has just recently stopped working. It does not send or recieve emails as it used to. There are no error messages. If I turn of the Win7 Firewall in F-Secure, it then appears to work as mail goes out and sometimes comes in. (I can test as I have more than 1 e-mail address). The Firewall…
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settings not working properly!
Whenever I open an apk on my Android device. It says “unfortunately settings has stopped".please help me!
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F-Secure Internet Security 2015 and harmful e-mail attachments in Windows 10 Maill app
Hey! I have F-Secure Internet Security 2015, and in its settings "Remove harmful e-mail attachments" checked. Does it work with the Mail app that comes preinstalled with Windows 10, are the attachments automatically scanned/removed in the e-mails i receive with the aforementioned app?
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Chrome disable F-Secure SAFE extension
Chrome doesn't allow to enable F-Secure SAFE browser extension, because of it is not from their store, how to fix/overcome this issue? OSX 10.10.5 yosemite
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DNS Unlocker
Hello. Do you know something about DNS Unlocker Add-on? I always have different advertising on my PC desktop. On the bottom: Ads by DNS Unlocker is written. I got some information about it, which is shown by this article, from which i know DNS Unlocker is an adware. The problem i want to fix is how can i remove this…
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Need my AntiVirus reset to use on new hard drive
I deactivated my subscription on my old hard drive so I can use it on my new one that I recently got. I just need the subscription reset so I can use it on my new one. It would be greatly appreciated if I could have someone reset it for me. Thanks.