Forum language: EN | FI
I downloaded the free version of Booster for the PC. Then I bought a license. I try to enter the activation code and get a message, "Unknown error. Please contact Customer Service." How do I contact "Customer Service"?
You could start here:
Or check these articles:
Or raise a support ticket:
I tried all the obvious things, but didn't know how to raise a ticket. Interesting that when I put in the ticket I had to choose a product. Booster was not one on the list. It wouldn't let me enter Booster, so I just picked one at random.
I have moved your post to the relevant board for Booster.
For your enquiry, it is likely that the error might be caused by the internet connectivity to the servers. The first thing would be to check the TLS settings; if you have already tried to reset your IE settings and also verify the TLS settings as per the above links, please let us know if there is any other Anti-virus or Anti-spyware programs running on the computer (apart from any F-Secure Anti-Virus - if installed).
What is the version of the Booster which is downloaded to your computer, is it the latest version?
I am using FireFox not IE. What should I reset? The version of Booster is the one I just downloaded. I assume that is the latest version.
Resetting the internet settings in IE should be fine as Booster validation use the IE settings. Please try to reset your internet settings in IE as mentioned here.