Repeated F-Secure failure after startup

I'm using F-Secure 16.0 Common Component Framework 2.44 build 135, which lately presents the following warning box shortly after my operating system loads:

 

FSecureFail01A.jpg

 

The frequency of this warning box's appearance is increasing, even as the tedium of repeatedly having to re-start my local machine becomes less tolerable.  What information do you require in order to investigate this matter; and how do I gather it?  Thank you for your attention and help!

 

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name MRCAT-08607D7B3
System Manufacturer IBM
System Model 1847W76
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1862 Mhz
BIOS Version/Date IBM 76ET69WW (1.29 ), 12/6/2006
SMBIOS Version 2.33
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name MRCAT-08607D7B3\Joe
Time Zone Pacific Standard Time
Total Physical Memory 1,536.00 MB
Available Physical Memory 118.55 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.60 GB
Page File C:\pagefile.sys

 

Cat Sad

Comments

  • LakshLaksh Posts: 4,444 Community Manager

    Hi Flyvapnet,

     

    I see you have reported a similar issue in your older thread here. Have you tried the steps mentioned in that thread? Were you able to identify the issue by the mentioned steps there?

     

     

    Flyvapnet
  • Thank you, Laksh, for your timely response!  Regarding the 20-months-ago thread which I'd forgotten about:  Yes, I followed your advice back then by uninstalling SpywareBlaster Version 5.2 and the problem went away.

     

    However, it's back!  On this particular system startup the Dreaded Box didn't appear, but when next it does I'll do that uninstall-reinstall procedure.  If it returns subsequent to that procedure, I'll post about it in this thread.

     

    Cat Wink

  • Laksh, that Dreaded Box appeared again yesterday; so I did the whole uninstall-reinstall procedure (linked by you in my "old" thread on this subject).  Much to my consternation, the Dreaded Box showed up again today!

     

    Cat Surprised

     

    So, in lieu of a fix, here's what I'm going to do:  nothing.  I'm just going to ignore the Dreaded Box, because restarting my local machine when I'm in the middle of something is a big pain in the ass.  I turn off the machine three or four times every day anyway, so that'll have to do until such time as the problem is fixed.

     

    Cat Frustrated

     

    F-Secure 16.0

    Common Component Framework 2.44 build 135

    CCF CUIF 10.04 build 275
    CCF DAAS2 1.10 build 565
    CCF Guts2 2.01 build 676
    CCF Upstream 2.02 build 265
    CCF Diagnostics 9.00 build 342
    CCF Scanning 1.67 build 117.607
    CCF Network 1.04 build 100
    CCF Reputation 2.0 build 1337

     

    F-Secure Booster (Version 2.3.2.868)

     

    Mozilla Firefox 42.0.0.5780

     

    Microsoft Internet Explorer 8.0.6001.18702

     

    System Information

    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name MRCAT-08607D7B3
    System Manufacturer IBM
    System Model 1847W76
    System Type X86-based PC
    Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1862 Mhz
    BIOS Version/Date IBM 76ET69WW (1.29 ), 12/6/2006
    SMBIOS Version 2.33
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name MRCAT-08607D7B3\Joe
    Time Zone Pacific Standard Time
    Total Physical Memory 1,536.00 MB
    Available Physical Memory 239.87 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 3.60 GB
    Page File C:\pagefile.sys

  • LakshLaksh Posts: 4,444 Community Manager

    Hi Flyvapnet,

     

    Since the message is popping up again and again, in addition to the uninstall and reinstall you have done, I would recommend to open a support request so that our support people can troubleshoot further. Please open a support request here.

     

This discussion has been closed.