Browser protection extension stops Chrome working


Frequently when I try and load a Chrome window (including the Google front page) it freezes waiting for the Fsecure browsing extension (it says at bottom of page). This can only be resolved by re-booting the computer completely. Any solutions? 


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello BertP,


    Did you already try to reinstall the extension? 

    To do so just go in the user interface to Browsing Protection>Settings>Browser Extension and select Reinstall extensions.


    If that doesn't help, you might want to open a support ticket here so that we can take a better look at the problem.

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