Multi-Device protection offer

afedexman

I keep getting a pop up offering me multi-device protection and I don't have any other devices I need to protect. How can I stop the pop up annoying me every 10 minutes about it? Please Help. I tried to chat with a representitive but they disconnected me.

[Deleted User]

Hi afedexman,

 

May I know which F-Secure product are you referring here? Do you have the license purchased for the product on the same device?

afedexman

Frontier installed F-Secure on my computer years ago. I pay a monthly fee to them for it. This offer is an up-grade offer that I don't need. The pop up does not have a "no thanks" button just a "postpone" button that I have to press to hide it for awhile.

[Deleted User]

Hi afedexman,

 

Thanks for your update on this. However, since this is a pop-up from the Frontier Security program (which is a customized version of F-Secure), it would be best to contact Frontier first so that they can guide you. Please get in touch with Frontier Support if you do not want the upgrade offer.

 

Thanks for your understanding.