F-Secure Safe stopped after boot Win10

Gerardus

After I have boot my Win10 computer the tray shows a red cross near the security (shield) symbol with the hint "action required". After opening the security-center it takes some time before the following errormessage (in Dutch) is shown saying that the F-Secure service has stopped and a button to restart it. It helps a while setting Defender as a periodic scanner but after booting four, five times the problem has returned.

Ukko

Hello,

 

I am also only an F-Secure user (their home solutions) and noted trouble(?) is also known for me.

At least, I often receive notification from Windows Security Center after boot up Windows 10. My experience is about temporary state (status, usually, switched to good after some minutes automatically).

In addition, F-Secure own main user interface with good state.

 

My experience is about beta F-Secure SAFE solution (FS Protection) - so, I reported this experience via beta portal channel (and tried to discuss there).

Maybe, it is possible to report your experience via their official F-Secure Support Channels (chat as example):

• https://www.f-secure.com/en/web/home_global/contact-support

 

by the way, did you try not touch anything (to not open Security Center) and check situation after minutes? With doublecheck that F-Secure own interface with good status.

 

Thanks!

Gerardus

Windows 10 Version 1809 has solved this problem.

MNielsen

It's not only Windows 10-computers, where F-Secure don't seem to work. Also the same on Windows 7, and it has been like this for a looong time. And it don't help to reinstall F-Secure, or reset F-secure's updater.

 

Just a guess:

Could it simply be the wellknown problem caused by a Windows-update, which is making computers slower?

 

Here, it also goes OKAY after a few seconds...