lost the activation key

Astra

Hi can anyone help? I had to reinstal windows and i lost my Key. 

[Deleted User]

Hello @Astra 

 

May I know the name of your F-secure security program? i,e F-secure safe, F-secure internet security

 

Did you purchase the F-secure product via F-secure store? or from reseller?

 

If you are using the F-secure Safe, you don't need subscription key and all you need to login your My F-secure to get download and install the F-secure Safe on your machine. Click here to know more about how to install the F-secure safe

Astra

Hi. Its called F-secure antivirus 

[Deleted User]

Hello @Astra 

 

Based on your email address, there is no order reference number found for F-secure anti-virus in our internal system but all we can see your active account for F-secure Safe. However, I have now informed to our support team to send you an installation to your email address. Please check the email and follow the installation steps to update the subscription in proper way.

Astra

Thank you very much. It worked perfectly.