lost the activation key

Hi can anyone help? I had to reinstal windows and i lost my Key. 

Best Answer

  • SethuSethu Posts: 642 Moderator
    Accepted Answer

    Hello @Astra 

     

    Based on your email address, there is no order reference number found for F-secure anti-virus in our internal system but all we can see your active account for F-secure Safe. However, I have now informed to our support team to send you an installation to your email address. Please check the email and follow the installation steps to update the subscription in proper way.

Comments

  • SethuSethu Posts: 642 Moderator

    Hello @Astra 

     

    May I know the name of your F-secure security program? i,e F-secure safe, F-secure internet security

     

    Did you purchase the F-secure product via F-secure store? or from reseller?

     

    If you are using the F-secure Safe, you don't need subscription key and all you need to login your My F-secure to get download and install the F-secure Safe on your machine. Click here to know more about how to install the F-secure safe

  • AstraAstra Posts: 3

    Hi. Its called F-secure antivirus 

  • AstraAstra Posts: 3

    Thank you very much. It worked perfectly.

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