F Security Mobil Security

PKO1

It is Google translate.

 

I bought a subscription to F Security Mobil that date 30.12.2019 on google play. I pay DKK 115.00.

 

The sequels let me know that the subscription expires on 01.03.2020 which I find strange. I bought for 12 months 

 

With best regards

Peter Olsen Denmark

 

05.02.2020 Problem solved 

 

Ukko

Hello,

 

First of all, make sure that your published screenshots are not about any critical data. This community forum is a public available website. So, good to keep any sensitive things hidden.

 

Instead, you could try to contact their official Support Channels (for example, web-chat).

Global website:

• https://www.f-secure.com/en/home/support/contact

Or for Danmark:

• https://www.f-secure.com/dk-da/home/support/contact

Where you can more safely provide any licence-based information.

---

But based on your description: if you tried to install solution only some days how - sounds that your F-Secure Mobile Security installation with active trial-mode (for example, thirty days / month). That is default after installation probably.

So, perhaps, you should to activate your installation via redeem voucher or subscription key under user interface.

 

There is kind of Online Documentation / Help for Mobile Security and Activation steps:

• https://help.f-secure.com/product.html#home/mobile-security/Android/en/task_B1B68D85B0E148BF83CBD8C87D345455-mobile-security-Android-en

dansk:

• https://help.f-secure.com/product.html#home/mobile-security/Android/da/task_B1B68D85B0E148BF83CBD8C87D345455-mobile-security-Android-da

Thanks!

PKO1

"First of all, make sure that your published screenshots are not about any critical data. This community forum is a public available website. So, good to keep any sensitive things hidden."

 

Okay I didn't think about it. I delete the screenshot