Products & Services
I lost my F-Secure FIP recovery code, how do I recover?
I can't log in to the link below as it asks for two-step authentication
Thanks for contacting us at F-Secure Community.
Please note that we are not managing the Authenticator app and have access to it. Hence, we aren't able to recover or retrieve the code for you.
The only workaround that can be suggested is to recreate a new account and we can transfer your remaining subscription into it. However, you will need to reinstall all F-Secure programs again on all your devices due to your subscription will revoke after account deletion.
Hope this clarifies your query.