Freedome

Nuri58
Nuri58 Posts: 3 New Member
in Privacy VPN

I only need Freedome but I am asked to activate subscription and give a code. I thought I could use one of my F-secure licences. I found some answers saying I just login as I would on F secure, but I don't find an activate code here. How do I solve this?

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Answers

  • Firmy
    Firmy Posts: 2,077 Community Manager

    Hello @Nuri58

    Welcome to the F-Secure Community. Thank you for your question.

    A voucher code is provided only when purchasing a subscription through a reseller. If you purchase the subscription directly from F-Secure, you can simply log in to My F-Secure to activate it—no voucher code is needed. Why did I not receive my subscription or activation code after renewing?

    If you need any further assistance, feel free to reach out.

    Thank you, and have a wonderful day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

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  • Nuri58
    Nuri58 Posts: 3 New Member

    Hi and thanks.

    This is the issue. I cannot activate Freedome only the F secure Total coliding with my company antivirusprogram.

    So again please orovide a guude how to get Freedome activated.

    Thanks

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  • Firmy
    Firmy Posts: 2,077 Community Manager

    Hello @Nuri58

    Thank you for your comment and clarification.

    Since your subscription includes F-Secure Total, which comes with built-in VPN features, it is not possible to install the VPN separately. We recommend using the latest version of F-Secure Total to ensure you have the most up-to-date security and privacy protection.

    However, as your company’s antivirus software is already installed, this prevents F-Secure Total from being installed on your device.

    For the best security experience, we recommend using a solution that aligns with your existing setup. If you have any further questions, please let us know—we’re happy to help.

    Thank you, and have a wonderful day.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters

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  • Nuri58
    Nuri58 Posts: 3 New Member

    Thanks for the prompt answers

    Let me set the scene. Until I changed my work PC due to age, I had Freedome installed and running occupying one of the lisences under F-secure. Maybe the F-secure total has changed the possibility for such combination, but it is quite inconvenient.

    I can confirm that I can install F-secure, but it seems that it could conflict with the company's system. Maybe you can let me know if there are such issues or in which cases there can be conflicts. Thanks.

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