Freedome

Nuri58

I only need Freedome but I am asked to activate subscription and give a code. I thought I could use one of my F-secure licences. I found some answers saying I just login as I would on F secure, but I don't find an activate code here. How do I solve this?

Firmy

Hello @Nuri58

Welcome to the F-Secure Community. Thank you for your question.

A voucher code is provided only when purchasing a subscription through a reseller. If you purchase the subscription directly from F-Secure, you can simply log in to My F-Secure to activate it—no voucher code is needed. Why did I not receive my subscription or activation code after renewing?

If you need any further assistance, feel free to reach out.

Thank you, and have a wonderful day.

Nuri58

Hi and thanks.

This is the issue. I cannot activate Freedome only the F secure Total coliding with my company antivirusprogram.

So again please orovide a guude how to get Freedome activated.

Thanks

Firmy

Hello @Nuri58

Thank you for your comment and clarification.

Since your subscription includes F-Secure Total, which comes with built-in VPN features, it is not possible to install the VPN separately. We recommend using the latest version of F-Secure Total to ensure you have the most up-to-date security and privacy protection.

However, as your company’s antivirus software is already installed, this prevents F-Secure Total from being installed on your device.

For the best security experience, we recommend using a solution that aligns with your existing setup. If you have any further questions, please let us know—we’re happy to help.

Thank you, and have a wonderful day.

Nuri58

Thanks for the prompt answers

Let me set the scene. Until I changed my work PC due to age, I had Freedome installed and running occupying one of the lisences under F-secure. Maybe the F-secure total has changed the possibility for such combination, but it is quite inconvenient.

I can confirm that I can install F-secure, but it seems that it could conflict with the company's system. Maybe you can let me know if there are such issues or in which cases there can be conflicts. Thanks.

Firmy

Hello @Nuri58

We understand your concern about using Freedome VPN separately and the potential conflicts with your company’s antivirus software.

With the latest changes, Freedome VPN is now integrated into F-Secure Total, and a separate installation is no longer available under this subscription. Freedome VPN is reaching the end of its life, and the latest supported versions are:

• Android: 2.9.0.9690
• iOS: 3.6.0
• Windows: 2.71.176.0
• Mac: 2.71.176.0

Hence, we strongly recommend switching to the new integrated F-Secure VPN for the latest security, performance improvements, and continued support.

Additionally, we are working on a major update to enhance both the user experience and the technical capabilities of the VPN. A key improvement is the introduction of new VPN protocols, including WireGuard, which will significantly improve performance and security. This updated VPN will be rolled out to all F-Secure VPN users starting in March 2025.

Regarding compatibility with your company's antivirus, F-Secure Total is a security software that includes antivirus protection, which can conflict with other antivirus software installed on the same device. These conflicts arise because both security solutions attempt to control real-time protection and firewall settings, leading to performance issues, system slowdowns, and potential security vulnerabilities.

Additionally, antivirus programs may detect each other as malware or potentially unwanted software, as they both monitor system activity, modify files, and scan processes in real-time. This can result in false positives, unnecessary alerts, or even one security solution blocking or interfering with the other, preventing proper functionality.

To avoid these issues, we recommend using only one antivirus solution at a time. If your company's security software is already installed, it may prevent F-Secure Total from working correctly.

If you would like to install Freedome VPN, you may download it from this article: F-Secure Freedome VPN reaching end of life. However, please note it will soon become outdated.

You may log in using your F-Secure Total subscription. Kindly start a trial first, then log in to My F-Secure under the "Subscription" section to activate it.

We appreciate your patience, and we're happy to assist further if needed.

Thank you, and have a great day.