Download link from KPN does not work

Oguz
Oguz Posts: 2 New Member
edited March 19 in People & Devices

Hi,

I am a KPN customer in the Netherlands. I am trying to download the virus scanner from the link which was provided to my email address.

When I click on the button on the page to download the application, I get a 404.

Screenshot 2025-03-19 at 6.10.04 PM.png
Screenshot 2025-03-19 at 6.11.27 PM.png
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Answers

  • JOnes
    JOnes Posts: 847 Forum Guru
    edited March 20

    As a KPN customer I suggest you contact KPN customer support directly,as an operator and reseller of F-Secure customer products they should take care of the product purchasing and download facilities

    https://www.kpn.com/veilig/virusscanner

    Of course, F-Secure can also promote its resellers' ability to package and facilitate the sale of its products with easy availability in network stores

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  • Oguz
    Oguz Posts: 2 New Member

    Thanks @JOnes

    They advised me to try using Safari to download the setup file, which worked. However, I found it annoying to have to use a specific browser just to download a file.

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  • JOnes
    JOnes Posts: 847 Forum Guru
    edited March 21

    OK, i Agree, Those kind of consumer customer downloads should allways be platform(Win/Mac) and browser independent,even in Netherlands😀

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