VPN not hiding location

NeroDutzu
NeroDutzu Posts: 1 New Member
in Privacy VPN

Hello everyone,

Last year I used F-secure VPN to access media platforms which allow streaming only for "national" users.

Renewed the subscription this year but now the platform recognized that I am not where I "pretend" through the VPN proxy and shuts me off.

Anyone experiencing the same issue?

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Answers

  • Firmy
    Firmy Posts: 2,038 Community Manager

    Hello @NeroDutzu

    Welcome to the F-Secure Community. Thank you for your question.

    We’re sorry to hear that you’ve been experiencing issues. We want to assure you that we’re actively working on a major update to enhance both the user experience and technical capabilities of the VPN. This update, rolling out from March 2025 onwards, will introduce new features, including support for WireGuard, which may help improve your experience.

    To better understand and resolve your issue, could you provide us with more details? Specifically, which streaming services are affected? Which VPN location/server are you connected to when experiencing the issue? What is your operating system (OS) version?

    Your input will help us assist you more effectively. Looking forward to your response.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
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