VPN too laggy/slow to use

torq
torq Posts: 3 Observer
in Privacy VPN

VPN has been extremely slow for the past days. I have to load most pages at least twice before the website loads at all, videos are impossible to watch. I can basically only use internet when I turn VPN off. Is there anything I can do?

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Answers

  • spn
    spn Posts: 1 Observer

    Switching the VPN protocol from OpenVPN to IKEv2 fixes the problem for me.

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  • PawełP
    PawełP Posts: 387 Moderator
    edited November 7

    Hello @torq

    We welcome you to our forum and thank you for your post.

    Regarding and internet speed problems with VPN enabled, we would need some additional information to help you effectively.

    First of all, we would like to determine if this is primarily related to long loading of web pages, for example when opening them in Firefox. In this situation, it may be about the recent problem that has arisen after the introduction of a new feature in web browsers - TLS 1.3 hybridized Kyber support.

    In this situation, the tips we published in this article will help: https://www.kb.f-secure.com/s/article/Windows-MacOS-I-cannot-connect-to-the-internet-using-Edge-Chrome-or-Firefox-while-the-F-Secure-VPN-is-turned-ON?language=en_US

    If the application of these tips does not bring improvement then we will need additional technical data to determine the cause.

    Please, let us know if disabling TLS 1.3 hybridized Kyber support in your browser has resulted in improvement.

    Best regards.

    Pawel

    Making every digital moment secure, for everyone


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  • torq
    torq Posts: 3 Observer
    edited November 12

    Thank you @spn ! Seems to work.

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  • torq
    torq Posts: 3 Observer

    @PawełP I also followed your advice and disabling tls13 kyber definitely sped up all loads in all my browsers so possibly that was also an issue.

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  • ReneWAS
    ReneWAS Posts: 4 Observer
    edited November 12

    Slowly frustrating...Since the last update VPN almost doesn't work anymore.I actually turn it off because it constantly crashes every second.it is no longer possible to work.the well-intentioned tip from PawełP doesn't bring me any success at all.clear cache,IKEv2,Repu Cache all that doesn't bring any success.I understand well that updates have to be, but something like that is so extremely annoying. Nobody publishes any info and you search and search as if you had nothing else to do all day...when I took out a subscription in 2023 everything was so stable.lately banking protection doesn't work then the VPN again.this page is safe message then disappeared again.and about Android almost the same circus.too bad that instead of getting better it's getting worse and worse at the moment.this is an honest and objective opinion of mine

    sorry for my english but i did not find the german section

    hope it gets better again soon

    I don't know where the error lies or with whom, but usually this only happens after a new update, at least for me.

    The support from FS is really good without question. Thank you! So don't take this the wrong way

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