DNS error Android 6.0

Jurian
Jurian Posts: 2
in F-Secure Freedome VPN
DNS server unavailable when connected with Freedome VPN on Android. Problem never happened after months of use until yesterday. Reinstall and connecting to other networks doesn't solved the problem
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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Jurian,

     

    What is the exact error message and where do you see the error message happen? Does it happen for all the locations?

     

    Does the error occur only if Freedome is turned on?

     

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  • Jurian
    Jurian Posts: 2
    The exact error message is "DNS_PROBE_FINISHED_NXDOMAIN" and occurs only when Freedome is turned on. No internet access for all locations. When turned off, the internet connection works fine
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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Jurian,

     

    Kindly contact our support in order to investigate this further. Please attach your Freedome logs along with your support request as given in this link.

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