Error

karolinapalsson
karolinapalsson Posts: 1
in F-Secure FREEDOME

Hi! My freedome secure give me this message after a few minutes:

 

"There was a problem connecting to the server
Please try again later. If the problem persists, please contact our Support."

 

What to do? Tried to reinstall all start computer again. Nothing helps. It on a mac. 

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Comments

  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi karolinapalsson,

     

    Could you try to connect to a different location and let us know if the error message happens again? What is the version of your Mac?

     

     

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  • karro
    karro Posts: 1

    Hi and big thansk for your answer. I can´t even connect to location or but my suscription code before the program close. I have a new mac with OS X El Captain version 10.11.6

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  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi karro,

     

    Please get in touch with our chat experts or open a suport ticket to investigate this further.

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