How can i change the account from my old Iphone to my new one?

Ingo2 Posts: 2 New Member

New Iphone, already 3 devices are set. Problem, old IPhone is brocken and i cant use the display anymore


  • kryptovik1
    kryptovik1 Posts: 1 New Member

    i have the same problem, and so far i tried reaching out to them via twitter, no response 

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Ingo2 and kryptovik1,


    May I know if you have purchased an Apple App store license or a multi device license?


    If you have purchased Freedome from Google Play or Apple App Store, you can have Freedome installed on all your other devices as long as these devices are registered to the same Google email address (Google Play) or Apple ID.


    For multi device subscriptions, we have the license transfer functionality with Freedome but this is currently available with Windows/Mac/Android devices. If you have a multi device subscription, do you have any other devices apart from your iPhone which has Freedome installed?

  • Ingo2
    Ingo2 Posts: 2 New Member

    i bought a License for three devices, 1 PC 1 IPAd and one i Phone. I bought this via a dealer im Internet not via the Apple shop.


    Now i have to transfer the license von the old to the new Iphone

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