Products & Services
if I turn on the freedome protection, internet stops working completely. What could be the problem? Andoid version is 6.0.1
Are you unable to access the internet with Freedome turned on all the time? Or does it occur occassionally? If it occurs occassionally, you can have a look at these articles for more information - here and here.
If the issue persists, does it help if you change the location or is it the same issue for every location?
Does this happen with Wi-Fi connection? Have you tried to change to a data connection and check if it helps?
Is there any error message seen? If yes, please share with us.
I suspect this might need detailed investigation with our Support team. So, please contact our support to troubleshoot further.