refund please

stevew
stevew Posts: 1
in F-Secure FREEDOME

this product does not seem to work. i cannot watch british catch up tv or get on the national lottery website. it also slows my internet speed from 300mbs to 15mbs. i would therefor be grateful if you could let me know how to get my money back

stevew

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  • kev6688
    kev6688 Posts: 1

    I have hade Freedom for less than one week when I found out it didn't work with Bittorrent I had no use for it . My account shows I am on the trial period but I paid for it and got a registered ID # xxxx-xxxx-xx** I can give you the entire number if you wish I would just like a refund please

     

    EDIT: Removed License Information

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  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hi @kev6688,

     

    If you have purchased Freedome, please get in touch with our Support team for a refund.

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