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Lets connect & review your Routers
Dear Sir, I hope that social distancing is treating you well and you are safe! Amidst the crisis, it is now more important than ever to outfit our homes with a wireless router that can handle the increased demand for a Wireless Connection. I am reaching out to you because I would very much like to review some of your…
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Some pages can't establish secure connection behind SENSE router
I can't establish a secure connection to https://stats.foldingathome.org, no matter which browser I use. I tried Firefox, Chrome and Edge. I tried these usecases, which show that the router IMHO must be the problem: Laptop (Win10), SENSE application enabled - no connection Laptop (win 10), SENSE application active, but all…
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Website issue (ginzykids.com) - Trace security
Hi, My kids use ginzykids.com for school work. Since this weekend we have the issue that the site reports that the connection is lost. When I turn off trace security in the sense app, the site works again. Why does this happen? And how to solve this problem (I want to turn back trace security ON)
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Sense Router loses the Internet connection when a Macbook tries to access the Internet.
My Sense Router loses its Internet connection when a Macbook tries to connect to the Internet through any browser. Only after restarting the Sense Router can other devices access the Internet again. It has already been tried to access the Internet with another Macbook to ensure that it is not a defect on the Macbook. With…
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Apple TV 4K does not work with Ethernet link
Hello, I have an issue with Apple TV 4K and Sense router, while connecting with Ethernet. My Apple TV detects the Ethernet link and gets an address from Sense, but there is no Internet connexion. I’ve read a topic from 2 years ago which is very similar and seems to be fixed with a « new » firmware, but it still not work…
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Frequent internet loss on random devices
Hello, Since last week I suffer some very frequent internet losses on all my devices but necessarly all at the same time. NAS, phones, computers, apple tv etc... The only solution I found so far is to go to Sense app, block internet on the device for a few seconds and put it back on. As it started at the same time as the…
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SENSE Feature Requests
Hello Everyone, We have been seeing a lot of feedbacks regarding SENSE features in the SENSE board. You may suggest new features here in this thread. Thank you for all your feedbacks and contributions. There is a permanent post describing product updates here:…
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Bosch Washing Machine
Hi, A couple of months ago I bought a Bosch Washing Machine with integrared WiFi. The machine will connect to the cloud, In the beginning the machine could connect with the cloud but suddenly it stopped working. I contacted F-secure support and they told me to reset my Sense, which I did today. Unfortunatelly it didn't…
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No more updates in the event journal
Hello, Looking more closely at my Sense app I noticed the threat event journal has not blocked anything since September 2018! So I am wondering if the router is still protecting my network or not... Anyone else facing the same thing? What can I do? Thanks Math
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SENSE router multiple random internet drops
Hello, I have one SENSE router that worked very well for a while, but from about 2 days i noticed that the internet connection is dropped randomly throughout the day, the next image is displayed --//-- and usually waiting few minutes or restarting the router will solve the problem. The router is configured to use PPPoE wan…
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Sense and Fortnite on PS4
Sense tracking protection is causing connection issues in Fortnite and if i disable it everything works fine. Is there anything that can be done to this issue or do i need to disable tracking protection when i want to play few games of Fortnite? i posted this same issue on Finnish support forum 4 weeks ago, but it seems…
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Random restarts
Hi! I'm having issue where Sense is restarting now and then. Last night the Sense restarted about 5 times, today morning it has restarted several times. And just now it has done it again restarting around 5 times. Any idea what is causing this issue?
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F-secure router with 3 dumb router set-up
Completely new to cyber / network security. My parents are slowly adopting the smart home tecnology. I read Steve Gibsons 3 dumb router advice. 1. Would the F-Secure router ( with total security ) work as a "border" router in a 3 dumb router set-up? 2. Would the F-Secure router ( with total security ) work with an IoT…
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Sense App with new features
Can you say something new about a new Sense Router App that will have the same features as the Sense App? Are there plans for the beginning of next year?
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Connect two SENSE Routers
I would like to use two SENSE Routers in the house to supply the whole house with secure Wlan. Is it possible to connect two Sense Routers with each other via wlan? Do I have to deactivate the protection in the APP of the second SENSE Router?
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Re: Internet speed drops with Sense
Hello All I now can't even connect to the internet with the Sense WiFi Router with any device... Its on its way to bin heaven... Just had enough Thanks Pete
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New phone - how to reinstall f-secure sense app
Hi, I have a new phone, on my old phone i configured the sense home router with the sense home app. Now i want the sense home app on my new phone. When starting the app, the app tells me to start with a new installation. Which instructions should i follow? Regards Dave
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F-Secure Sense - coordination with current router settings
My current router is Pepwave SOHO. The features that I would like to keep are as follows: #1. Forward outgoing DNS requests to Local DNS proxy, which is a DNS server that filters requests for pornograpy, hate, weapons, drugs, etc. #2. Schedule WiFi access to days and hours. In other words, will my Pepwave settings still be…
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Sudden upgrade
Got firmware update(p.1.9.10.586,15.10.2019).Manual reboot needed after stucked box.No release bulletin discovered,have i missed something?
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SENSE SDK vs. SENSE Router
F-Secue's new SENSE App (now available at the AppStore) includes interesting features like "Family Protection" (parental control via the app) and "Protection on the Go". Will our SENSE routers get those features as well? https://www.f-secure.com/us-en/partners/operators/solutions/connected-home-security
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guest network vs non-guest network protections
I have a lot of router questions! lol Does the guest wifi provide the same protections as the nonguest wifi? Is it more secure to use the guest wifi than the non-guest wifi? I noticed that I am not able to connect to the Sense settings app when on the guest wfi which I guess is an added security feature to keep "guests"…
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Incorrect password
2.4gz won't accept the password but 5 does. Tried: restart change pass change channel nothing works. Tried getting the guest network to run but same issue on 2.4. Tested on 3 phones. And 3 pair of eyes and password is correct. Router factory reset 2 months back. Is it time again? Edit: did factory reset and works for 2 out…
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wifi guess password resets after router reboot
I turn off my router when not using it but when I restart Sense I often have to re-enter the guest wifi password (the "main user" password is unaffected and does not need to be re-entered) Am I doing something wrong? Why do I need to re-enter guest password after Sense reboot? Is that by design? I'd rather not have to…
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Sonos Speaker not working on Sense 5Ghz
Hello, I have installed a speaker Sonos Play:1 and it does not work with 5Ghz wifi, I am forced to connect it to my Sense 2.4Ghz. The thing is that for all my devices the 5Ghz is the main I use, because much much faster. Is there a possibility in Sense to 'bridge' the 2.4 and the 5 to have my devices on the 5 able to see…
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Repeated warning message of iTunes
Is this real risks? PotentiallyUnwanted:W32/App.2b4f1a84f5!Online C:\Users\papa\AppData\Local\Apple\Apple Software Update\iTunes6464.msi\[571] iTunes.cab\[750] x64_iTunes.Resources_da.lproj_AboutiTunes.rtf: PotentiallyUnwanted:W32/App.5468d31587!Online C:\Users\papa\AppData\Local\Apple\Apple Software…
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2g vs 5g wifi - Why two SSIDs?
There are separate SSIDs for 2g wifi vs 5g wifi, this is different from my previous routers which used same SSID for both. Are the 2g and 5g completely different networks which separate traffic between the two bands, e.g. two separate home networks vs one combined 2g/5g network? Confused.
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Sense setup not working on iOS 13 beta
I was trying to setup Sense on iPhone using iOS 13 beta and can't progress past the "copy password" part of the setup. I have copied the password multiple times and tried to enter it manually, but when i go back to Sense app it still shows the protect first device "copy password" part.
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One Admin Phone, One Router Policy
I have liked my Sense router a lot. Even the change of Admin phone was quite bearable with guidance from F-Secure experts. However, I wonder if any attempts are under preparation to solve the one admine phone one router problem. So if I would like to buy Sense also to my country home I need another phone to manage it.…
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WPA-3
Hello, I want to buy a F-secure Sense but i see that he didn't support WPA3. New Android 10 support WPA3. If i buy F-secure Sense it's not for a few months. Wifi Alliance : https://www.wi-fi.org/discover-wi-fi/security https://www.wi-fi.org/discover-wi-fi/wi-fi-easy-connect Certified phone…
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Internet speed drops with Sense
Hello. I'm trying to understand why my internet speed drops a lot when using Sense... Without Sense https://www.speedtest.net/my-result/d/121215588 With Sense 5Ghz https://www.speedtest.net/my-result/d/121216374 With Sense https://www.speedtest.net/my-result/d/121216596
