Auf Kinderkonto kann F-Secure ausgeschaltet werden.

Nepenthes

Hallo Zusammen, mein Problem ist, dass das Kind auf dem Kinderkonto in einem Androidhandy F-Secure ausschalten kann. F-Secure wurde auf diesem Handy explizit als Kinderkonto eingerichtet. Was muss man machen das F-Secure vom Kind nicht mehr ausgeschaltet werden kann?

CarolinaC

Hello @Nepenthes,

Thank you for reaching out to us on the F-Secure Community Portal.

Please note that we currently provide support for discussions in both English and Finnish only.

After reviewing your account and the devices linked to it, I noticed that you have installed the F-Secure app on your child's device as a regular sub-user without the parental control feature activated. As a result, your child can easily deactivate the protection.

To enable parental control, I recommend the following steps:

1. Uninstall the F-Secure app from your child's device.
2. Be sure to release the license in your F-Secure account.
3. Reinstall the app and log in using your credentials.
4. When prompted with the option "You set up the protection for yourself", do not click on "Next".
5. Instead, in the corner of the screen, you will see the option "Install for a child?". Click on this option.
6. Enter the name of the child, select the age group the child belongs to, and then select Next. The Family Rules settings view opens.

For a clear description of the steps, please visit the following website: and follow the instructions starting from point 12.

https://help.f-secure.com/product.html?home/total-android/latest/en/task_1334DFD19D294DC38D920CA5BC332BCD-latest-en

This should enable parental control and ensure the appropriate protection is in place.

If you have any further questions or need additional assistance, please don't hesitate to reach out.

Best regards.

JOnes

https://community.f-secure.com/en/discussion/128762/auf-kinderkonto-kann-f-secure-ausgeschaltet-werden

This is a community where English or Finnish is used in discussions, thank you