Lost Freedome sub with Android reinstall, using up codes?

lhlnk Posts: 3 New Member

I upgraded my Android (Xperia Z3) and lost the Freedome sub.



I have a five-device licence, valid until next year. Of  the licences, four are in use, one is waiting for an incoming new device. 


My question is, how to regain access without presumably using up my last subscription code?




  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi lhlnk,


    Please try to use your license code for the Freedome installation in your new device. It is not possible to transfer the license from one device to another at the moment. Our RND team is working on it.


    If you are facing any error during the validation of the Freedome with your current license, please let us know through the post. We will assist on the issue further.

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