Freedome subscription code problems...

Zanmato Posts: 1 Observer

Hi there!


I have purchased Freedome subscription for 3 devices, but one of my computers went to repairs and was recently replaced, and now my subscription code isn't working any more.

Is there a control panel for managing the subscribed devices?

Or will you release the product code manually?


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Zanmato,


    Please provide us the following information to check on your license details further.


    1. What is the exact error message you see when you try to validate your Freedome code? Please provide us a screenshot of the error if possible.

    2. Please let us know from where was the Freedome code purchased? If you have an invoice number or any purchase details, kindly send me a private message with the details and the code.

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