the code not correct

hi

 

i had purchased freedom vpn, when i submit the code no. it show "the code not correct"

i have double check and ensure the code input is rightIMG_20151009_184523.jpg

 

EDIT: Removed Picture which had personal identification information

Comments

  • My tablet use window 10, just purchased on today, I hope to fix and advise solution as soon.

  • LakshLaksh Posts: 4,442 Community Manager

    Hi Carriefong,

     

    May I know from where you downloaded the Freedome application and installed it? Was Freedome installed as a trial version or using any other code on this tablet before?

  • I download from F-secure official website trial version. I never use the code on other machine. Just purchased on last Friday.

  • LakshLaksh Posts: 4,442 Community Manager

    Hi Carriefong,

     

    If you have not used the Freedome code before on any of the devices and if it is still new, could you try to uninstall and reinstall the Freedome on your computer and use your purchased code?

  • Hi,

     

    i had reinstall , but still show my code is not correct, please give me right solution soon!!!!

  • Please give me the right code no to try or solution ASAP.

    I need to work out soon

    Thanks

  • LakshLaksh Posts: 4,442 Community Manager

    Hi Carriefong,

     

    I have messaged you via Private Message for further information.

This discussion has been closed.