May I know how you purchased Freedome for your mobile - is it through the app store or via F-Secure? What is the OS of your old and new phone?
It was a via a promotoion
Both Phones are iOS 9
Just checking back to see if I could get some help with this isssue. Thanks
I saw the link you shared with us yesterday.
Our limited offer was “Buy SAFE, Get 1year of Freedome for free” offer. Consumers who do not pay for SAFE after the trial period, will be prompted to pay to continue using Freedome for free. Even if some may have abused our offer, Free Freedome Premium with SAFE trial was not offered by us, and it won’t be supported by F-Secure.
I sent you a private message on this matter.