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Problem after WindowsUpadet TODAY
Hello, I have a problem with Freedome. Today on 11.09.2019 an update of Windows 10 was installed. After that we are no longer protected via Freedome in WLAN. See photo. Also a new installation didn't help.
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Could not verify your code, please try again later.
I had trouble with my android device failing to connect so have uninstalled and reinstalled Freedome. I now am unable to log back in using my three item subscription. Error message reads "Could not verify your code, please try again later" Grateful for assistance please.
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Price of Freedome app from Google Play store?
Hello, I am trying to decide between buying the "multi-platform" variant of "Freedome VPN" or the Android-only app variant (from the Google Play store ). The price for the former is on the F-Secure website, but I seem to be unable to determine how much the app will cost. As far as I can see, the Google shop lists it like a…
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Huge packet loss
Hi, I have similar issue as reported here: https://community.f-secure.com/t5/F-Secure/Packet-loss-using-Freedome-VPN/td-p/86502 Freedome VPN on for example SPEEDTEST reports 70% packet loss, and none with the VPN off. Is this some server related issue?
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24h logging doesn't detect any trackers despite heavy and varied browsing
subject says it all any ideas? any questions?
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Freedom (running windows 10) disables internet
Hi, seems to be difficult to get except of calling direct support from F-Secure (payed product though). I have searched via google and found only similar and old posts. I am using Freedom here and there and now when I activate it, my WLAN adapter says it is disabled and I do not have any internet connection. Nothing…
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Freedom VPN Cmore.se and tv4play.se problems
I have been using Tunnelbear VPN for a while but when Cmore.se and tv4play.se stopped working I was recommended Freedom and yesterday I extended my F-Secure with Freedom. I tried it on cmore.se and it worked! I was really happy. This morning I tried again but now it doesn't work. It says that they can see that I'm using a…
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How do I update my Portal account to show my Active Subscription?
My F-Secure Freedome is working properly - no problems there. But when I log into the portal I get the message "your trial period has expired" as of 01/13/2019. In the Freedome app, it shows my subscription is active until 12/18/2019. How do I get my portal account to show my account as active? Some background: I…
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FREEDOME & Network Resources Conflict
When FREEDOME (v 2.28.5979.0) is switched "On" on my Dell Windows 10 desktop PC, it cannot see or access any network resource on my home network, and other computers cannot see or access it. Switching FREEDOME "Off" immediately solves the problem. Internet access is unaffected. I do not have this problem with my Dell…
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Does not work
Used a translator. Installed F-Secure Freedome. I launched the program, clicked to connect, there is an endless connection, after 1 minute the main Internet will be lost. After clicking on the shutdown. Internet is working. I wrote to a consultant, he proposed a solution. ipconfig flushdns netsh winsock reset netsh int…
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Freedome & HomePod speaker does not work?
Hello, I use Freedome on my Mac. Just today I ot a new Homepod and tried to install it. The Mac gets a connection (via WLAN of course) to the HomePod ONLY when Freedome is OFF. Still in the same WLAN. Via iPhone it works well: Same WLAN and Freedome activated (ON) -> Homepod connected. Hmmm ... Any idea how to get run…
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Privacy Pro / Freedome VPN on iOS
Hello, I'm using the iOS Privacy Pro app along with Freedome VPN. iOS indicates I'm using two VPNs (one for each). Seems to work well together (both vpns work) Any security problems with this setup? I notice Privacy Pro uses Cloudflare encrypted DNS which is ok with me and Freedome encrypts data and madks ip address. I…
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F-Secure Update pop-up message on iMac
When I start my macjhine I am getting a pop-up messge for an available F-Secure update. How can I validate that the meesage is authentic?
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Freedome only works on one device
I have ordered Freedome in App Store, at first 2017, and then 2018 renewed my subscription on Freedome (for 3 devices). But it only works on one device now?
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Freedome takes long time to connect on VMWare
I am running Win 10 quest on VMWare(, which is not a supported environment). Usually I suspend the virtual machine instead of shutting it down thus avoiding the loging to all things I have open. When I restart the VM it takes about five minutes to get connected, becaus the DNS server is not responding. There are the two…
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Falkenstein Location Not working at times
I use freedome on my phone and at times I have to disable freedome to access Internet again. Initially when I couldn't browse, I thought the problem was with my router, but the moment I disabled freedome the websites were accessible. Not the first time I have observed this. Is there a status page where customers can see…
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Port Forwarding using FREEDOME.
Hello, Could F-Secure add Port Forwarding to FREEDOME so users could Port Forward without risking their devices. This would be really helpful. Thanks.
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Updating Freedome on Google TV device!
Hi, I have an Nvidia Shield TV and as we know, Freedome is not available on Play store for Google Android TVs. So I have side-loaded Freedome to my Nvidia Shield and it "kind of" works OK. For example navigation does not fully work with the standard reomte control and a mini-keyboard has to be used if the change of…
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F-Secure no longer works on my iPhone 7S. Need to turn it off for EVERYTHING.
For some reason F-Secure stopped working on everything on my cell phone. I have to turn it off to access the internet, my bank & even opening apps I already have on my phone. What am I paying for if I have to keep it off.
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Freedome disconnects all internet traffic on MS Surface Win10
Hi, I upgraded to F-Secure Total and at the same time Freedome was updated on my Surface as well. After that I cannot connect to any internet services but by switching off the VPN. Very well protected so to say. I noticed about the Killswitch issue, I have that enabled. I have tried uninstall/reinstall, no change. I'm…
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Does F-secure own and control proprietary VPN-servers?
Hi F-Secure, I have read your privacy and terms of use policy for F-Secure FreeDome VPN service as well as the information presented on your product page about F-Secure FreeDome. There is no information about key unique selling points when providing a VPN-service; 1) Does F-secure own/have it proprietary VPN-servers or are…
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How do I install Freedome VPN on my router?
Any help you can offer would be much appreciated. Thanks!
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Is transfer license in Freedome just once?
Say you have three devices and you only use one at at time. You start with device A and insert your code. Then after a while you start using decive B and insert the code and do license transfer. Fine The you go back to device A and want to start using it again. You insert code and get This code is already used on this…
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Price changed from 29.90 e to 49.90 e at the moment of purchace
I purchaced freedome from f-secure.com. There was a discount for the price 29.90 e. During the whole purchacing process (entering name, credit card details etc.) the price was show as 29.90, but just when clicking Purchase Now, the price bumped up to 49.90 e on the page, and the purchase was made with this higher price.…
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VPN Exclusion
Several minecraft servers ban players from using VPNs ( due to the fact that the available security tools for the games rely on identifying players by IP addresses ) and thus prevent me from using Freedome when connecting to these servers. This is extremely cumbersome as I cannot normally use my computer since the VPN must…
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Place and recieve calls
Suddenly I cannot make calls anymore. I just get "not registered in network" popping up. Neither can I recieve calls - they go directly to voicemail. What to do?
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I need help. I can't use app, it ask me about rights
Today first time I saw question from my app like "Freedom needs to restart services for which administrative rights are required." I gave it this rights but it still does't work! I butloaded pc - it still does't work all time ask me about rights for services. On my smart-phone it work.
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Cannot connect to my gmail account
I use Opera mail as my client and cannot send or receive any emails
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Freedome Account ID
Where can I find Freedome Account ID/Subscription code? I have checked the emails from when I purchased the F-Secure TOTAL product, but there is no code in the email. I can log-in to my f-secure portal, but I can't see any account ID/subscription code anywhere. I am trying to install the freedome vpn on my iPad Pro. It is…
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Account / E-Mail Address
Hi, I forgot with what E-Mail address I registered my bought account. I wanted to use my account on another computer, but all possibles emails I have don´t seem to be the one for which I bought. I have freedome running on one computer, but I cannot see the account email which with I registered. So my question is: How can I…
