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F-Secure Update pop-up message on iMac
When I start my macjhine I am getting a pop-up messge for an available F-Secure update. How can I validate that the meesage is authentic?
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Freedome only works on one device
I have ordered Freedome in App Store, at first 2017, and then 2018 renewed my subscription on Freedome (for 3 devices). But it only works on one device now?
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Freedome takes long time to connect on VMWare
I am running Win 10 quest on VMWare(, which is not a supported environment). Usually I suspend the virtual machine instead of shutting it down thus avoiding the loging to all things I have open. When I restart the VM it takes about five minutes to get connected, becaus the DNS server is not responding. There are the two…
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Falkenstein Location Not working at times
I use freedome on my phone and at times I have to disable freedome to access Internet again. Initially when I couldn't browse, I thought the problem was with my router, but the moment I disabled freedome the websites were accessible. Not the first time I have observed this. Is there a status page where customers can see…
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Port Forwarding using FREEDOME.
Hello, Could F-Secure add Port Forwarding to FREEDOME so users could Port Forward without risking their devices. This would be really helpful. Thanks.
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Updating Freedome on Google TV device!
Hi, I have an Nvidia Shield TV and as we know, Freedome is not available on Play store for Google Android TVs. So I have side-loaded Freedome to my Nvidia Shield and it "kind of" works OK. For example navigation does not fully work with the standard reomte control and a mini-keyboard has to be used if the change of…
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F-Secure no longer works on my iPhone 7S. Need to turn it off for EVERYTHING.
For some reason F-Secure stopped working on everything on my cell phone. I have to turn it off to access the internet, my bank & even opening apps I already have on my phone. What am I paying for if I have to keep it off.
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Freedome disconnects all internet traffic on MS Surface Win10
Hi, I upgraded to F-Secure Total and at the same time Freedome was updated on my Surface as well. After that I cannot connect to any internet services but by switching off the VPN. Very well protected so to say. I noticed about the Killswitch issue, I have that enabled. I have tried uninstall/reinstall, no change. I'm…
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Does F-secure own and control proprietary VPN-servers?
Hi F-Secure, I have read your privacy and terms of use policy for F-Secure FreeDome VPN service as well as the information presented on your product page about F-Secure FreeDome. There is no information about key unique selling points when providing a VPN-service; 1) Does F-secure own/have it proprietary VPN-servers or are…
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How do I install Freedome VPN on my router?
Any help you can offer would be much appreciated. Thanks!
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Is transfer license in Freedome just once?
Say you have three devices and you only use one at at time. You start with device A and insert your code. Then after a while you start using decive B and insert the code and do license transfer. Fine The you go back to device A and want to start using it again. You insert code and get This code is already used on this…
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Price changed from 29.90 e to 49.90 e at the moment of purchace
I purchaced freedome from f-secure.com. There was a discount for the price 29.90 e. During the whole purchacing process (entering name, credit card details etc.) the price was show as 29.90, but just when clicking Purchase Now, the price bumped up to 49.90 e on the page, and the purchase was made with this higher price.…
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VPN Exclusion
Several minecraft servers ban players from using VPNs ( due to the fact that the available security tools for the games rely on identifying players by IP addresses ) and thus prevent me from using Freedome when connecting to these servers. This is extremely cumbersome as I cannot normally use my computer since the VPN must…
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Place and recieve calls
Suddenly I cannot make calls anymore. I just get "not registered in network" popping up. Neither can I recieve calls - they go directly to voicemail. What to do?
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I need help. I can't use app, it ask me about rights
Today first time I saw question from my app like "Freedom needs to restart services for which administrative rights are required." I gave it this rights but it still does't work! I butloaded pc - it still does't work all time ask me about rights for services. On my smart-phone it work.
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Cannot connect to my gmail account
I use Opera mail as my client and cannot send or receive any emails
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Freedome Account ID
Where can I find Freedome Account ID/Subscription code? I have checked the emails from when I purchased the F-Secure TOTAL product, but there is no code in the email. I can log-in to my f-secure portal, but I can't see any account ID/subscription code anywhere. I am trying to install the freedome vpn on my iPad Pro. It is…
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Account / E-Mail Address
Hi, I forgot with what E-Mail address I registered my bought account. I wanted to use my account on another computer, but all possibles emails I have don´t seem to be the one for which I bought. I have freedome running on one computer, but I cannot see the account email which with I registered. So my question is: How can I…
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does F-Secure Freedome block for windows update (windows 10 version 1903)?
Hello Does F-secure Freedome blocks windows update? because then I have it turn on it could not find 1903 update but when I turn F-secure Freedome off It dound it in windows update and downloaded the update Or am I have some settings wrong in my F-secure Freedome and F-sesucre-Safe? If It's block for windows updates?
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Freedome and trackers
Just wondering about Freedome Every now and then there are tweets like this Interesting topic, but if you click the link you get Now which is worse being subjected to facial recognitions or allowing use of your device and data to read the article? When links like this are posted (there are more like that) is Freedome…
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All 4 has detected Freedome?
Hi all. I’ve been happily using Freedome for a year now but All 4, Channel 4’s app (UK TV) now tells me I cannot watch from my location. Have they blocked Freedome and how can you help? BBC iPlayer works Thanks, Emma
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Verizon home network protection blocking vpn
I started using Verizon FiOS home network protection recently. And soon as I turned it on my VPN on my phone stopped connecting. I don't want to disable home network protection because I like the way it manages the rest of my network. Is there some way to bypass HNP or change its settings so that my VPN will connect?
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Slow connection
Hi, Sitting in Spain using freedom for Sweden but it so slow. When I test the speed against a server in Sweden i use https://www.speedtest.net/ and a server in Stockholm called GTT.net. Have tested several. Without Freedom VPN I get aprox. 40-45 Mb down, with Freedom VPN connected to stockholm I get under 1 Mb. If I…
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add vpn connection or just install f-secure vpn
Hello Shall I use add vpn connection in windows 10 or just install f-secure freedome. What are the add VNP connection in windows 10 for? is it only if you use free vpn? It F-secure Freedome a public connection? So it will say when I use it, Both private and public connection is ON wjen I look at windows firewall and…
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Are these IP's used with Freedome?
Hi! Can you confirm that these 2 IP's are shown outside when used Freedome VPN and location is Espoo -> xx.xxx.xxx.xxx and xx.xxx.xxx.xx -baba
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Administrative Password needed after running Freedome for few minutes !
I had this problem before and got solved. I had same problem several days ago and reinstalled the software. Everything seemed fine. But recently, I have encountered this new problem ! After running Freedome for 5 to 10 minutes, a message box popped up and shows that, "Administrative password needed". How can I rectify this…
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Freedome update server down 4.6.2019 17.52 EET
Freedome update server down
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Cannot download Freedome vpn from google play
I have tried to download Freedome VPN to my Android TV but it does not seem to work. The circle just go round and round and round. I am in Singapore but I can download other VPN apps to the TV and they work and I can also download Freedome VPN to my IOS pad and it works. When I search for Freedome VPN via Google Play app…
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"Something" keeps "hijacking" my digital newspaper.
I'm not certain that I'm using the right terminology. I subscribe to a digital edition of my local newspaper. The web site is "www.democratandchronicle.com." It used to work just fine. In the past month or so, I find I'm not able to log on. It says something to the effect, "we appreciate our European Union friends, but…
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Freedome cutting my online Speed in half if not more
Im very disappointed to find out that my online speed is going from over 300MBPS when Freedome is OFF and then barely over 100MBPS when Freedome is ON, even though I am using the recomended local location. I've never heard of a VPN cutting the speed SO much. Im running WIndows 7 and using Firefox, all up to date and fully…
