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Reinstalled OS: Freedome does not accept my code anymore (says "Too much installations")
Hi! I use Freedome voucher that come with SAFE subscription. I use Freedoms only on two devices: first is my Nexus 5 phone, and second is my tablet. I often wipe my Nexus 5, I reinstall OS, etc. Few weeks ago I wiped my phone again, and then i installed Freedome and entered my code, and I got error which said something…
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Freedom Android App not working on mobile
Hi, Freedom Android App not working on mobile. installed the freedom app via google play store, If i tap the button/circle to activate vpn connection the button/circle rotates a few times and then stopps. The first time using the app i checked at the poopup box that i trust this app and it may open up a vpn connection. my…
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Freedome Problem with Warsaw, Poland location
Hi. What's happend with this location? For a few days. The use of this location is impossible. When connected with this localtion, my Internet speed slows from 13Mb/s to 1-2Ms/s. My ping grows up from 20 do 500. I'm from Poland and now must connecting with German server (10Mb/s ping 60-80). Please repair Warsaw location, I…
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Freedome has started to crash
I've been using Freedome successfully for several months on an iPhone 5S, IOS7. It has become very unstable over the past couple of weeks, crashing multiple times daily to the point of becoming unusable because it prevent other apps from accessing the internet. I get a message saying that there is no wifi connection, when…
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Connexion
Bonjour,actuellement à l'hôpital a paris la wifi public hors de portée ,l'hôpital possédé un signal fort en wifi mais veut pas donner le nom de connexion et le mot de pass merci de votre réponse . Cdlt
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Freedome@Android: Kaspersky is harmful app
When I upgraded my old Note4 to the current S6 Edge Freedome informed me that Kaspersky Internet Security is a harmful application. I wonder what is wrong here? I didn't get this notification with Note4. Has Kaspersky turned out to be harmful :-p Or is there actually any benefit to me to have both of these installed on my…
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Refund proceedures. Fed up.
Ive had quite enouhh with Zero actual customer service. Long timer, just re subscribed for a 3 license 4/15. Fed up w/ waiting days in forums for basic customer service
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freedome activation code 3 devices,cant find activation code for 3rd device,freedome is not visible
i bought freedome 3 devices at £39.99 & used 2 of them but want to use 3rd on my partners laptop but cant get hold of the activation code because the freedome i purchased is not visible anywhere in mysafe main page, is there actually anybody that can help me find the code for the 3rd device or have i actually paid £39.99…
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Cannot restore freedome as not same id
I have purchased a 1 month subscription on my iPad. I then had to change my password on my Apple ID. I then logged on my iPhone and tried to restore with the same id but it says different ids are being used. iCloud and Apple ID are the same on both devices
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Google says: "Our systems have detected unusual traffic from your computer network"
I have been redirected by Google several times and had to complete Captcha. Are IP's shared on Freedome? Eastern US server selected.
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Maximum number of installations when only installed on one
I am trying to install Freedome on another PC and have only used my code for one PC so far. I paid & have a receipt for a 3 device install and so am surprised that I have alledgedly reached the maximum amount. Is there a way to see which devices are installed or clear devices (like with Safe)?
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Freedome problem
I had major problems on windows 10 upgrade and I had to make clean install to my pc. After new installation of freedome it asked for new code but my code was not accepted and showing "Could not verify your code. Please try again later". I have bought code for 5 machines two months ago. Please advice how to get code working…
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configure manually VPN android
Hi, sorry for my english. I have android 4.4.2, Note3 I can manually configure the vpn settings or is necessary to always use the app? the app cut the downloads and often reset the communications (umts, LTE, etc.). thanks you
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Why is my country still detected by streaming services?
Hi I just started the trial on Freedome for Windows. I live in Finland and connected Freedome to a US server to unlock streaming content but i still get a message that the content is not available for my region (FI). I tried connections to both, east and west US. Whatsmyip.com gives me an US ip address (i suspect) from ie.…
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Could not verify code...please try again later
Ive tried for days. Same deal. Subscribed for 3 license terms 4/15. No one else is getting a reply on same Question. Appears I need a new key, What do I do now? Help please!
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iPad app stopped working after updating
I have just updated the app and it has now stopped working. Whenever it opens it says Cannot configure the app. Restart freedome and try again. Also, "Could not connect to the server. Check your internet connection and try again. Error code = -1001, domain = NSURLErrordomain, desc = the request timed out " When I try and…
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Freedome + Privacy badger + HTTPS Everywhere = good idea or bad idea?
* I am wondering if these three features work together or agains each other: * * Freedome: encrypting traffic + blocking trackers (but not in combinations wit HTTPS) * Privacy badger: blocking trackers * HTTPS Everywhere: encrypting traffic * * I am currently using all three, but I am not sure if I am overcomplicating…
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Does Freedome collect data to identify the user?
I switched to F-Secure Freedome from TorGuard. In email TorGuard support agent said that Freedome can identify the user.
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Will Freedome Render my Software Firewall and AV pointless?
Hi all! My first post in this forum! I recently purchased F-Secure's AV solution for my laptop which I also have LittleSnitch 3 running as a software firewall. To further bolster my security I was considering going for Freedome. However I'm concerned that if I was to use Freedome it would mean LittleSnitch would be…
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still tracked by ads after installing Freedome
Hi, I have been running Freedome for some time and am very happy with it. However I noticed that if I search google for a specific product, then later I am shown ads for this product on other websites like amazon, etc . I thought Freedome would anonyize me? regards,
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No connectivity or very slow connectiviy with iPad2
Just downloaded F-Secure Freedome onto a PC and an iPad2, (iOS 8.4). PC works fine (Windows7). Freedome version 2.3.1.2529 in the iPad app. When Freedome is on Safari will not connect. When I turn off Freedome on app nothing improves. When I turn off VPN in Settings Safari connects again. No change if I go Airplane mode on…
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WiFi Whitelist
Dear F-Secure, Would it be possible to update your software so that it automatically connected to the VPN when using WiFi except for WiFi networks a user added to a whitelist, similar to how one of your competitors, Cloak works? Cloak currently operates on iOS 7+ and Mac 10.7+, so I would think those platforms may be the…
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COULDN'T VERIFY YOUR CODE!!
Am having a problem to activate the product on my windows 8.1 Pro laptop, Whenever I enter the provided code I receive the following error message: COULDN'T VERIFY YOUR CODE, PLEASE TRY AGAIN LATER NOTE: The subscription for 5 devices and I have activated successfully on my mobile only. I didn't uninstall or reinstall the…
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Cant log in to Facebook
Hello. I installed Freedome yesterday. Today i cant log in to facebook. It says as follows: "You are trying to access Facebook from an IP (Internet Protocol) address that's associated with a misconfigured ISP (Internet Service Provider) or abusive behavior. If you think this is an error, please tell us more." Then I have…
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Freedome works on wifi but not on cellular data
I have an iPhone 4S running iOS 7.1, USA cellular provider is Straight Talk (uses AT&T towers). I installed Freedome at home with wifi, VPN connects right up and all is well. As soon as I switch to the cellular data, the VPN times out and does not establish the connection. As soon as I switch back to wifi, the same…
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I have monthly auto renewal subscription but freedom stopped working.
I have monthly auto renewal subscription but freedom stopped working. On my device it says that my free subscription has ended. What to do?
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14 of the most popular VPNs on the market, they found out that at least 11 of them leaked user infor
Hello, recently I read an article which warns of the failures of some of the biggest VPN operators ! To be more precise of a group of fourteen, eleven showed leak . This leak consisted of various behaviors, such as interacting with the website. The first reason for this trail is the protocol used by operators, called…
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Freedome license vs. fresh OS installed due to data loss
Hi F-Secure Community, I have bought a one-year Freedome license ~ 2 months ago, few days ago I had accidently wiped my Macbook data, and needed to reinstall fresh OS from scratch. So my question is, can I use the same license key I have? Or some F-Secure experts will have to verify my license and provide me with a fresh…
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Veery Slow download
Hi I have freedom and I live in Sweden, when I choose a another country (which ever) my download gets very slow from when freedom is off 90mb/sec to when it's on 0.1mb/sec What can I do to make it go faster?