No Connection, Android V4.4.2, Samsung S5 using Freedome V2.0.20.2542

Kenneth
Kenneth Posts: 8 Observer
in F-Secure Freedome VPN

Will not connect when on T-Mobile 4G LTE, but will connect to my home WiFi (after setting local wifi to "trusted").

 

It DID WORK a few updates back, but no longer. I seem to recall it had an APN (Access Point Name) installed and I had to select it. There is no APN for Freedome now. I did uninstall and reinstall the Freedome application but did not find an APN created on my S5.

 

Any solutions? I am running the latest version of Android released for my Samsung S5, and there are no updates available for Freedome on Google Play for a later version.

 

The "ON" circle goes round and round forever and never stops, or goes partway and stops. But the program never fully starts when using T-mobile 4G LTE as there is no connectivity untill i quit the Freedome application.

 

ken

 

 

Help Please.

Ken

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Comments

  • Kenneth
    Kenneth Posts: 8 Observer

    Can I pay to get this working?

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  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello Kenneth,

     

    Sorry for the delay in the reply. Do you still experience the same issue on th T-Mobiles 4g LTE network?
    Form a quick search it might be T-Mobile limiting VPN on their 4G Network.

     

    Did you already try to change the APN protocol used for T-Mobile to IPv4/IPv6?

     

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