Software Defect, Connecting to VPN using Freedome

Samer
Samer Posts: 2
in F-Secure VPN

Hi,

I've purchase A freedome, and i've tried to use it to protect my data and business exchange, but the problem um unable to connect to VPN servers, A VPN is blocked on the network I work on, but what surprise me there is another VPN application able to connect through firewall such as PSiphone. while Freedome icon still spinning without connect.

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  • Samer
    Samer Posts: 2

    Support please any suggestions or solutions

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  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello Samer,

     

    Sorry for not getting back to you earlier.

    Could you give us more information on your set up? What are the machine/ device involved?

    Which type of network are you on? What kind of firewall is in place?

     

    Do you get any error? Did you try to connect to different location?

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