Invalid key???



I've recently formatted my pc and re-installed F-Secure, but when I enter my product key (that's valid until April 2016) I get the "invalid key" message.

I need some help because my trial is expiring.



Ana Eliza


  • Ben
    Ben Posts: 2,020 F-Secure Product Expert

    Hello AnaEliza,


    Could you tell us with which product you are having this problem? 


  • AD3
    AD3 Posts: 1

    Ive had same problem today.They gave me an 11 numbered key when it should be 12.They cannot resolve it,bunch of clowns id say.

  • AnaEliza
    AnaEliza Posts: 2

    Hello Ben,


    I am using Windows 8 and the F-Secure Internet Security.



  • Ben
    Ben Posts: 2,020 F-Secure Product Expert



    We need in both case to check(and maybe reset) the status of each subscription keys, could you please open a support ticket?

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