Release of a new version for SAFE, Internet Security, Anti-virus

[Deleted User]
[Deleted User] Posts: 0 Former F-Secure Employee

We are starting today (8th of April) the automatic upgrade to a new version for SAFE (including Virgin), Internet Security and Anti-Virus. This upgrade will take place over the next few weeks and will be received automatically.


This new release includes the following features:

  • Banking Protection improvements
  • Parental control can block computer use, as well as browsing time
  • New dialogs when viruses and other malware are detected



  • baroque-quest
    baroque-quest Posts: 74 Enthusiast

    Is there any way to force it to update? The usual update mechanism does not accomplish this.

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello Baroque-quest,


    Running network installer won't anymore trigger the upgrade. Therefore SAFE users will have to wait that the throttling in place allows them to receive the new version.


    EDIT: correction


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Here are the release notes for this version.

  • baroque-quest
    baroque-quest Posts: 74 Enthusiast

    Thanks to Ben for both the the initial reply and the release notes. I suggest that some way to force an update be added to IS and AV, perhaps when someone manually initiates an update. I thought it strange that three PCs using the same license did not update in the same week.

  • Ville
    Ville Posts: 671 F-Secure Product Expert

    Hi @baroque-quest 


    There is throttling mechanism that allows only certain amount of customers to receive the upgrade each day. However, all licenses under the same customer should be marked to be upgraded at the same time.


    There is probably something in the client that prevents it from starting the upgrade. Previous failed attempt (and no reboot) or not enough disk space will do that.



    (F-Secure R&D)



    F-Secure R&D, Desktop products

  • NikK
    NikK Posts: 903 Forum Champion

    Same issue here. FS on my PC was upgraded 3 days ago but still nothing on the other one under the same license.


    Suggestions about the improved Product Timeline:

    - Harmful file name is missing. See EICAR test below (Harmful file removed)

    - Blocked web site info is missing info about what program and main URL that triggered the block. I tested the FS test site both directly in the address bar and loaded by a frame in another html page. From the log info you can't tell them apart.



  • jdc2
    jdc2 Posts: 1

    Upgrade notice on one of 3 machines only. Upgrade successful, but no notices on other two on my license. Any way of waking up the ugrader?  2 - Win 8.1, 1 - Win 7.

  • thank you

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