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Feedback: Finder doesn't find, but other apps can find the phone
Hi, I'm not really happy with the expected functionality of Finder in F-Secure Safe. I haven't been able to locate an iPhone with Finder. At the same time, I can get the location using Apple's Find iPhone and eg. Life360, https://www.life360.com. What's up F-Secure, how come it doesn't work? Do I need to allow it to access…
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Websites access for children
I posted a topic a few days ago as my child could not access his school homework website even though it was clearly "allowed" in the Settings I had to request support from F-secure and they had to do a remote connection to check what was the problem. They did a few things which did not fix the problem but the worse is that…
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Windows phone FSecure Safe stopped working
My Windows phone updated today and my FSecure has stopped working. It wontelaunch.
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possibly unwanted application
Dear F-Secure , The following case has been closed: Number: xxxxxx Created: 2017-09-16 Subject: possibly unwanted application As of yesterday, I have the same problem with the same app, e-alarm Could you look in to it once again please? . With Best Regards, Peter Janssen EDIT: Removed case number
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urgent ... i have a method that cracks your clients’s accounts .,
Hello i have something urgent !! i have a special tool that crack your users's accounts and can easily have full access to their accounts ! This tool works perfect ! It cracks all accounts for all your products ! No worries, i did not reveal or publish this to anybody, and as an honest one i reported you . off course i am…
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Realtime scanning on Mac
I have recently installed F-Secure on my mac. Everything seems to be working, but the realtime scan mark disappears when I set the changes. (High Sierra) I have checked all settings, everything seems to be the same as on my MacBook Air and it's working fine there. Anybody know what I might have overlooked? Thanks, Bram
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F-Secure scanning of Android mobile files: 'base.apk' and '.nomedia'
Recently the scanning process is taking much longer than previously. It highlights each of the files noted above and states: "Scanning file '.nomedia' may take a while". It continues to scan the .nomedia file without ending the scanning process. Please advise.
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F-secure was suddenly deactivated but I cannot detect a virus? What do?
A small message suddenly popped up saying my F-secure was deactivated although I did not turn it off. I immediatly turned it on again and did some scans without result. Is there a possibility that something harmful is (still) on my PC? Is there a way to scan my Pc with an outside source to confirm that there is no virus or…
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how can i recover my forgot e-mail address ?
i want recover my e-mail address. im forgot this and have account id on safe.
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F secure Internet Security Installation Failed
I was given a F secure Internet Security when Buying my new laptop free . But when I tried to install it again and again says Installation Failed. Please Help.It wasted my data about 1 GB up to now since each time the installer downloads 50% and installation fails. some times it's progress bar go up to 99% and fails and…
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Change mailadress
I need to change my mailadress in my account. I read in another thread that i have to contact support. Where do i do that ? I can not find a place to mail to support.
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Gen: variant.gaftor.464617 (Detected by bitdefender) and Win32/Adware.FileTour.FGK.gen (detected by
help please, i have done multiple clean ups and the alterts of this virus keep popping out.
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hello f-secure friends
I'm new here, my question. How often does f-secure update the virus bank? Thank you
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https://www.easports.com
https://www.easports.com
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F Secure Mobile Security + Freedome
Hi all, I have both the above on my 2 phones so I am paying 2 subscriptions. Do I need both? I also have Safe on my laptop bought through my internet provider. Do I need all them all? Many thanks. Gordon
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Please Help
I lost my how can I locate
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Monitoring family rules - used hours etc.
Hi all, Last week i installed save to my childrens Phone I wondering, how ist can remotely check the used time,or left over time.actually I have to Check directly at the Device Status. Furthermore my doughter is able to use the blocked Apps after time is over .. Bedtime. Did i a wrong setup? Installed it twice, to make…
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F-secure safe and Ziggo Safe online
Ziggo has in use internet security "Safe Online and Safe online L". As I understood this is also a product of F-secure. My license for f-secure ends 26-5-2018. The license for Ziggo Safe online is also active. Schould I stop the lisence of f-security in order to prevent collisions between both applications?
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APNMPC
Running F-Secure Safe on Windows10. The full computer scan keeps deteting APNMPS in the Ask Partnet toolbar as a Trojan. Clean-up and Delete both seetd on separate occasions, but next scan detect the same again. Is APNMPS a major concern? Is so how can I get rid of it.
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re- installing on windows 7
hi I have been to my safe portal but when i click run on download it says my version of windows is not supported please any advice
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souhaitez-vous autoriser cette page à ouvrir « My Security.app » ?
In english : do you want to give the acces to this page in order to open my security.app ? Hello, I get sometimes this message when i want to open for the firstime safari (just after a reboot of my imac). and i can't open any web pages! The problem is this message first appears quickly then disappear! and so i cant give my…
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F-Secure keeps blocking my weekly puzzle file
Every week I download a BigJig puzzle from lenagames.com. It is an exe file (e.g. 181219-molodkin-d.exe). Everytime I run the downloaded file F-Secure blocks me from running it. I then have to click allow and then run it again to install the jigsaw puzzle. This is very irritating. How do I stop F-Secure from doing this? It…
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F-Secure keeps deleting one of my files
F-Secure keeps deleting one of my files. I used the fsdumpqrt.exe file to restore it. Everytime I copy it from the malware_samples.zip back to its' folder F-Secure delets it again. This is extremely annoying. I never gave F-Secure permission to willy nilly delete files. My question is: How do I stop F-Secure from doing…
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Windows security center generate false alert - virus protection is disabled
My Win 7 PC has started to report that the virus protection is disabled, but F-secure reports all protection is ok. It happens a couble of times during the week. Problems started after I installed Mozilla Thunderbird mail program as a secundary mail program. But it is difficult for me to see any logic connection with this.…
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F-Secure browsing protection on Firefox breaks tab restoring
The F-Secure browsing protection add-on on Firefox breaks "lazy tab loading". And by lazy tab loading I mean, when you have set your browser so it resores you previous session on startup, but it only loads the tab you are on and not the rest in the backround. And the F-Secure add-on right now is breaking this. So with the…
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F- secure Safe dissapeared, Internet not loading pages.
I got a new Asus laptop with Windows 10 on it and F secure Safe was also given with it. I installed it before browsing anything else, besides gmail where i had to confirm the account sign up. Installed and signed up through default Internet Explorer browser. First time i didn't succeed with installing, F-secure page didnt…
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Family Rules and Threema QR Scanner Plugin
Hi, I installed the newest version of F-Secure Safe on my son's mobile (Moto G5S Plus, Android 7.1.2, Patchlevel 1/2018) and wanted to use the camera to scan my user's QR code off my phone in Threema. While Threema works great Threema's QR Scanner Plugin gets blocked by F-Secure Family Rules even if they are all turned off…
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F-secure is not updating
F-secure safe says all the time "Updating virus protection..." And it's not updating it
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F secure will not open
F secure it appears stopped opening after an update" HP Developments LP System". dont know what this is, but it happened all ok till this event ,any ideas why F seure not working. Dont know how to erase update or go back before update
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Stop 3B in fsulgk.sys (windows 7 pro)
I'm experiencing an issue. One of our windows 7 64bit computers has started crashing frequently with this error (the same error, the same memory location too). ==================================================Dump File : 022218-32682-01.dmpCrash Time : 22/02/2018 10:54:14Bug Check String : SYSTEM_SERVICE_EXCEPTIONBug…