Sorry for my reply. I'm only an F-Secure user (their home solutions).
I think that renewal price should be visible under your F-Secure Account portal (or Virgin Media account portal); and should be based on your type of account (or promotion rules).
Or did you mean something like troubles with expected renewal price? Just as example of discussions:
If renewal price is unexpected for you (or is not as promoted) - good to check that your try to renew subscription with all required steps to do so; and then to contact Support for advice (if still it is not possible to receive expected renewal price).
Comments
my renewal is due in November 2018 .what is the premium as a virgin media customer
Hello,
Sorry for my reply. I'm only an F-Secure user (their home solutions).
I think that renewal price should be visible under your F-Secure Account portal (or Virgin Media account portal); and should be based on your type of account (or promotion rules).
Or did you mean something like troubles with expected renewal price? Just as example of discussions:
If renewal price is unexpected for you (or is not as promoted) - good to check that your try to renew subscription with all required steps to do so; and then to contact Support for advice (if still it is not possible to receive expected renewal price).
Thanks!