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Some ideas of current Customer Service for Consumers
The current support/customer service aimed at consumers is not necessarily the model of the 2020s, and is a little bit confusing and somewhat poor in its accessibility. The structure and role of the Community is mixed, undersized and several technical elements are missing from the telephone service (waiting information,…
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Firewall
Hello, Will the next version of F-Secure contain a firewall? For now, we have to use the Windows firewall. Many other security solutions include a firewall. I believe a few years ago F-Secure had a built-in firewall. Deleting it is, I think, a mistake compared to other security solutions.
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3 suggestions, ideas.
Hello :) I probably should have searched for these before I posted them, so I'm sure some have been mentioned before. These suggestions are in using F-Secure Total. 1) If a person is not logged in to their Password Vault and they go to a webpage we need to log into, it would be nice if when we clicked the icon (grey at…
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[Parental Control, Android] web-managed list of allowed/denied websites. Content Blocker exclusions.
Hello, There is a reference to related feature request: https://community.f-secure.com/en/discussion/119587/allow-safe-browser-to-have-a-whitelist-of-safe-urls I do remember some more requests about this functionality, but cannot find it right now. My Feature Request: Make it possible to remotely exclude (allow) a specific…
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Horizontal view
I have an android tablet with F-secure Total. Total and its password vaultt forces portrait view even if I have landscape chosen as default. Further it is sometimes impossible to turn hardware. Thus usability is next to nothing. Please do something...
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Monthly "volunteer work day(earning extra Badges)" for F-Secure personnel
Every month(12 times per year),every unanswered question in community could be investigated and answered if possible contributing "stucked" issues...
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Backup feature for ID-Protection
Add password/pin-code eg. encrypted Backup/Restore feature for vault entries
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Safe Banking
Although i much prefer F-secure, one thing that eset has that F-secure hasn't is being able to manually start safe Banking, this is great for sites like Amazon, Very shopping online etc that don't automatically go into safe Banking with F-Secure.
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ID-protection entry time stamps, please
The vault is piling up with outdated ex-versions of logins. It is darn difficult to identify the valid one, as there are no creation time stamps visible. Could you add this functionality, please?
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A feature request for ID protection: add a feature to selectively stop showing security breaches
In the Android -version of ID protection, you allways start with the security breaches (monitoring) window, unless you specifically set the keys (vault) -window as the first one. First, it takes a good while of running untill you can get back from that to the keys. Can get a bit frustrating. So enabling an immediate change…
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Split tunneling for FreedomeVPN on desktop (Windows)
I would really like for freedome on PC to have a split tunneling feature. I like to have videos or shows running in the background while I play online games, so I would love to be able to have the access to region locked content and still have the benefit of low delay while playing.
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New features to family rules
I changed from Eset product to f-secure and I am a bit disappointed to family rules. It is missing some important features. -Set time limits for each day. Not only weekdays or weekend. I want to be able to set longer screen time for friday to sunday. -Vacation time. I want to be able to set screen time limits off for…
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Touch ID for MacOS desktop version of F-Secure Key?
Could you please implement Touch ID to unlock F-Secure Key on the MacOS desktop version?
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Exclusion/ignore list for Mobile Security
Hello there! If possible in future updates, it would be much appreciated if the mobile security also had an exclusion/ignore list for files and / or folders on our Android phones. There are some sideloaded apks that keep giving me security alerts but that I know are clean. I just wanted a way to say "OK, I know. You can…
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multiple entry delete
Key should have option to delete multiple entries at one time or all at once. As import cannot handle historical entries from other software exports now I have more than 950 entries in my password list. About 400 of them are old versions and I cannot know which ones. And cannot delete entries other than one by one.…
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Folder system for passwords
I'd like to kindly suggest the implementation of a folder system within the F-Secure Key product (for instance: email, banking, business, ...). It should allow the grouping of passwords in collapsible folders (like with LastPass) with editable title. The problem it would solve is the ease of organisation for those who need…
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SSLVPN over tcp port 443
For Users of your Service which are in firewalled networks (like myself - I'm the admin of these networks an managing the firewalls) it is not possible to build up IPSec tunnels. Protocols or ports like GRE, 500udp are generally blocked. A way to bypass this, which would be helpful for these users, is an sslvpn/openvpn to…
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Password sharing via KEY
I would like to be able to share some passwords with other users, be it family, teammates etc. Password sharing could work for a single password, but also in groups (if you ever add this feature to group passwords).
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Autofill forms with KEY
I would like to be able to log in to various services with KEY faster when KEY could autofill login and password forms. For example like LastPass does, without the need to click on a form or using keyboard shortcuts.
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Turn off incessant (every 20 seconds!) popup for subscription renewal
I know you want to warn us that our subscription is about to expire, but why do you believe it necessary to have such an annoying, incessant reminder..every 20 SECONDS...seriously??? that level of badgering is making me think about buying another provider's services. We don't like being hassled into purchasing.... we buy…
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Possibility to configure Freedome VPN connection on unsupported devices
I have this idea, which I think would be useful in this world of many different OSes: I suggest that you would make it possible to, for example, configure the VPN connection on Windows Phone. Windows Phone has the possibility to configure VPN profiles at the settings, and so do many other OSes that are not supported by…
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New deeper clean.
Just a thought, you should "teach" at least some of your programs to recognize those nasty browser infecting bloatwares. I'm talking about Astromenda which was a pain in the a** yesterday. It was easy to remove manually but some kind of one-button resolution would of course be nice. As in e.g. SpyHunter 4
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New DeepGuard - a little bit more details, please :)
Hi, In the new DeepGuard (F-Secure 2013) is a little informations about blocked file. For example: http://wstaw.org/m/2012/07/22/untitledurugheruig.PNG Only Reputation and popularity. Can you add more informations in Details, for example why a file is blocked? In DeepGuard 4 (F-Secure 2012) i remember was more…
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Enhanced launch pad and add the ability to delete files that are in the archives antivirus engine.
Enhanced Launch pad and add the ability to delete files that are in the archives antivirus engine. 1 " I would like to make it more options in the launch pad. It should be added. I'll give examples. Computer Security: - turn off antivirus and antispyware a) turn off completely (turns on automatically when the computer new…
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Tilauksen uusinta ja lisenssikoodit
Päivittämässä tiliäni lisenssikoodilla.. tämän kokemuksen perusteella ehdottaisin, että käyttäjäkokemus arvioitaisiin kriittisesti ja tarvittavat parannukset tehtäisiin. Minulla oli jo käyttäjätili jolle pääsin kyllä kirjautumaan, mutta ihmettelen miten sekavaksi tämä on onnistuttu tekemään, miten huonosti muotoiltuja…
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Firefox Android Browsing Protection
I wonder how it is possible that F-Secure for Android does not have browsing protection for Firefox, like all other antiviruses for Android from the competition: Eset, Kaspersky, Bitdefender, Norton, Sophos (Sophos is free by the way), and many others. Firefox has over 100.000.000 downloads in the Android Play Store, and…
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Allow manual exclusion of detected APKs or files in the F-Secure app for Android
Hello, We would like to submit a feature request for the F-Secure app for Android. Background When downloading and installing custom APKs or files, the app currently detects them as harmful and only offers the option to remove them. End users cannot manually add exclusions or allowlist entries. This presents a challenge…
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Browser extention for Ecosia browser, please
Hi, I am looking for European alternatives to American big tech and IT. In this search, I have chosen to use Ecosia browser. Even though Chrome Webshop is available in Ecosia, F-secure's extention does not pop up when I look for it. I hope you will consider making F-secure's browser extention available for Ecosia browser,…
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Add possibility to limit Safe browser usage
Integration of Safe browser is a terrible idea, because as a parent you cannot limit it's usage. It is useless to add app limitations because if the phone is open, kids can use Safe browser and play online games with it. This has resulted in our house that I needed to deny all phone usage (limitation on all day long).…
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Suggest adding program ettings export function
Includes ID Protection, Password Vault, Managing excluded applications/folders, blocked websites manually Recently, We have often encountered updates or program upgrade failures. It is recommended to add a way to export settings, so that program errors can be corrected or the device can be transferred as soon as possible.…
