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Monthly mention - February 2015
Hi All, time for our monthly mention! This month, I'd like to mention @Simon @Ukko @klima89 @Lumipallo @Rusli for receiving most kudos during the past 30 days. If you'd like to get a pack of goodies, let me know via PM. Thank you for participating in the F-Secure Community!
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Monthly mention - January 2015
Dear All, we'll have our mentions again, yey! Each month, we are going to mention 5 of our F-Secure Community Members, awarding their activity during the previous 30 days. Criteria for choosing our lucky five will change each month. I'll always mention our most active members, so post, give kudos and tag the content to…
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Accessing Renewals
Why is there not a telephone sales line.... the web site is so poor you realy need to speak to some one - noting the same problem arose last year and could not get any sense out of Tech support on sales problems ending with no protection for tablet or Phone.. So suggestion for renewals page instead of simple like for like…
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F-Secure Community gets a facelift! New features, too!
Valued Community Members, We would like to introduce you to the redesigned F-Secure Community, and walk you through a few of the improvements. To simplify use of the forums and knowledge base, we’ve overhauled the look and feel. Some of the changes include: - Reducing the header and footer, and making the search field more…
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Language
It would be fine, if you make the community into german language, not only english. (The blogs an so on).
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Happy Holidays to all.
I hope everyone, including F-Secure users and staff, have a relaxing and happy holidays over the Xmas period. And good health to all in the New Year; "Live long and prosper".
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What does online privacy mean to you?
Hi All, Let us know what online privacy means to you and get a chance to win a surprise! We have a little something for 20 of you who comment on this thread. The winners will be picked at random. https://www.youtube.com/watch?v=3oQjztC5Euo Merry Christmas!
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Knowledge Base improvements
Dear All, We have just improved the community - take a look a the new Knowledge Base - we have removed unnecessary elements from the top area of the KB landing page - the landing page now features main KB categories and 5 latest articles from each category - language selection has now been moved to the right side dropdown…
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Unknown
Your request failed. We recommend you open a Lithium Support Case and provide the date and time you received the error and this Exception ID: 35BCC75D. Click your browser's Back button to continue.
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Facebook Connect
Dear Community Members, we have enabled a new Connect with Facebook feature. It lets you log in to the Community using your Facebook username and password. Click here to read more about the feature
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Thanks Simon!
Dear All, Here at F-Secure we do all we can to support you in the best way possible. We would not be able to do it if it wasn't for the great Community Members. All of YOU! You help one another and us every day in a year, all day long, and we really, really appreciate that. Today is a special day for the F-Secure…
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What is Geofluent translation about?
With the latest update of our community, we have implemented a new machine translation tool. This tool will help us bring the content and valuable information shared by our users to the broadest audience. Geofluent allows for quality localization of any thread within our community, in order to have the solutions in your…
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F-Secure Corporate Training - World Tour 2013
Hello everybody! As some of you already know, I am working as a Senior Technical Trainer, and my main field of work is on Corporate products. Lately I have been trying get back on track with live trainings for our partners and getting the training materials up to date. To provide best value in material creation, I do need…
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Can not post a Thread in the Feature Requests section
Hi, I tried to make a Thread in the Feature Requests section but when I click on send after filling out everything no confirmation will appear. Any idea how I can solve that?
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Marking posts as solutions
I've noticed quite a few people marking their own posts as 'solutions', when in fact, the solution was given by another member earlier in the thread. Would it be an idea to disable members from marking their own posts as solutions, as often, this is misleading to other users, as the actual solution to an issue isn't being…
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Community: change email address
How do I change the email address associated with my community account? I can't find it anywhere.
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F-Secure Server Security 11 - Hotfix
Dear F-Secure Team, I've a question because i'm not a specialist. On my server, I use F-Secure Server Security 11.01 Do you know, if i've to install this hotfix for the version 11.0 - F-Secure Server Security 11.0 Hotfix 1 April 14, 2014- F-Secure Server Security 11.0 Hotfix 2 June 18, 2014Excuse me for my bad english…
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NSA strikes back!
http://www.cnet.com/news/nsa-built-search-engine-to-crawl-share-data/ NSA built search engine to crawl, share data Newly released documents leaked by Edward Snowden reveal that the NSA isn't just collecting data -- it's also got a custom search engine to carry out the task. by Seth Rosenblatt @sethr August 25, 2014 6:10 PM…
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Privacy PC Award for F-Secure Internet Security 2013 and F-Secure Anti-Virus
Dear F-Secure Team, On behalf of our team, I’m honored to notify you that your products "F-Secure Internet Security 2013" and "F-Secure Anti-Virus" have won "Privacy PC Award" in "Internet Security Suites" and "Antivirus" categories! You can find reviews…
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This is the wors antivirus solution on the planet
Please read here : http://info.mindgems.com/f-secure-review-worst-and-unreliable-antivirus-tool-incorrect-scan-results-stay-away/
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F-Secure email contact is broken on IE11 and Firefox
I just tried to send an email to support. First I tried to use IE11. The pulldown for "Service request type" did not display any options, only "Select" (when I try to select it, it turns blue, but does nothing else). So I assumed it was not important. Wrong. When I tried to submit, I was informed that the field was…
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POOR CUSTOMER SERVICE FROM SETHU
I was in the middle of a support session and Sethu decided to ignore the session and leave the session connected but didn't do continue helping me. He just stopped and he could not install the security properly. I feel disappointed by him and his manager for not giving me an IT man who is competent and knows what he's…
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uninstall f-secure
Hey, I installed a Ziggo internet security program, which was produced by F-secure on my windows 7 desktop. I first installed a basic version, then I bought and installed the complete version. It did worked quite well, but because I got sometimes a message that the basic version was installed and not working, Ziggo give me…
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Crap protection
Why the bloody hell am i paying you for protection and getting bombarded by popups and adverts completely ruining my internet use, if this is the best Virgin Media can offer then you can stick it where the sun dont shine. Regards Bloody annoyed user.
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Real support and customer service, please
This community forum doesn't work. Quite frankly I think it sucks. As a paid user of Freedome, KEY and younited. It's rediculous that this is the kind of support i'm limited too. And you don't even answer your own community. It's not that I don't appreciate the answer or suggestion I might get from another user. But it's…
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County issue
Hello all, Well Im coming from Serbia and I would like to buy F-Secure internet security 2014 but in the shopping cart county list want serbia. Contacting F-Secure support, after 28 days, many emails and explanations Serbia is added into shopping cart county list so I and we from serbia can use Visa to purchase FS. In that…
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Locking up in NYC?
Hey everyone, I know this isn't quite the focus F-Secure has, but I'd like to hear your thoughts. After moving to New York (city) and having a bad experience of a break-in in the first few months that my family and I were living here, I've become quite security-conscious. In my hometown up north, paranoia wasn't really a…
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Awaiting moderation approval
I can see my newly uploaded images, but everyone else will only see a small gray triangle, like there's something wrong with my upload. You could at least show a public explanation that the image is awaiting approval, both to me(the owner) and all others, so we know we aren't seeing the same thing. I've read in several…
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HeartBleed and F-Secure Key
F-Secure has made huge changes in the product page for Key, with a big picture and information about HeartBleed including: "F-Secure Key users data is protected despite of the Heartbleed vulnerability. With Key, your passwords are safe." I think that is misleading information. If you log in to a vulnerable web site using…
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HeartBleed vulnerability – how we’re securing F-Secure products and services
This has been a week the security industry will never forget. You’ve probably heard about HeartBleed -- a critical security vulnerability in the OpenSSL library that has affected nearly every company dealing with security software on earth, including us. But thankfully, with our security teams working round the clock,…
