News and Feedback
Read what's new, discuss Community features and post your Community - related comments here.
Discussion List
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is Chat Support alive?Hi F-Secure community. is chat support alive? i just wait 25 minutes but still only have this m…
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You made it again, Simon! Thank you!Dear Community Members, Congratulations to Simon on reaching a massive milestone of posting 200…
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Image uploading temporarily disabledPending a bug fix we have currently disabled image uploading to our community. We are working a…
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What is happening to this forum?There seem to have been some recent changes to the forum, which, in my opinion at least, are making…
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How to log in itv UK by iPhone6Is it impossible to see TVs on itv UK? Anyone able to do so, please could you share your info of it?
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Issue in support phone line for the NordicsWe are currently experiencing issues with our phone lines. Our customers might not be able to rea…
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Cyber Security Base with F-Secure CourseHello! I read here: https://safeandsavvy.f-secure.com/2016/09/11/want-to-become-a-cyber-sec…
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Submitted Q within automatic reply & Replying on emails instead of sending new emails.Hello F-Secure, My name is Jan ten Hove and i work with KPN, with the support for KPN Veilig. …
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Computer dead and all data lostMy trusty "old" computing system died and took all my saved data wth it (to wherever the …
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VPN not recognizeI created a account, but my email address is not recognize by the server
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Site Down All Weekend For Maintenance?(Image) I contacted Cleverbridge because I assumed it was being passed to them for the upgrade…
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Feedback on F-Secure supportHello, I thought that I give some feedback on getting support on F-Secure Key product problems.…
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cryptolockersolution for f-secure of virus criptolocker is already a fix for this isue this is important, i…
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Warning when my F-Secure antivirus on my Mac is not longer working / has expired ??I have F-Secure antivirus on my Mac (MacBook Pro, OS 10.11.4) wich has expired. It looks like I got…
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Unreadable Web & SupportsiteDear F-Secure, I wanted to know if iI can choose another default browser instead of de standard IE…
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Why you are?I have asked 2 simple questions from you but what I got. No answer but only marketing. What the **b…
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change of mail addressHi, I've changed my employer and so my mail address also changed - is there a way to change the…
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Renewing my serviceI have emailed sales & support on the 4th March, still had no response. Left a message for one …
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How hard can it be to provide specific log locations?Is this really the way f-secure provides basic support for it clients http://pastebin.com/wXaYyGV0 …
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Is it just me being a bit dense, or do others get confused with the many varying products offered byWhy do fsecure have so many different programes, some of which seem to do the same jobs, others hav…
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marit Svarva enebakk nick name LiljaMaritaI can't get instadgram and Facebook becouse google have hide apps and program but it use cookies l …
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Is it possible to return back my nickname (if not entire profile)I wasn't here for few months, login was refused due to incorrect password (i'm sure it was correct,…
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How to get a support over chat? Problems with chat??Hei all, How can I get support by chat? I'm getting this message all the time (picture). I have…
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Happy New Year to allAs I could not log in to my account until today, a late but Happy Holidays to all F-Secure staff an…
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Happy New Year 2016!Hello Everyone! As 2015 is drawing to a close, we'd like to thank you all for your great contri…
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Login problems - Known issue!Dear F-Secure Customers, We have identified an issue with Europe OneID which affects our My F-Secu…
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Cannot access to F-secure site with Public NetworkBen.... I cannot access to F-Secure site while connecting to a Free Public Network. I am no…