Chat Support is not available in Mon-Fri 6-16 (GMT) ?

Parham

Hi.

 

i think now it's 8:00 AM GMT

but Chat Support is not available like yesterday. anything happened?

[Deleted User]

Hi Parham,

 

Are you getting any error message when you try to contact chat support?

Parham

yes that error which say Chat Support ins unavailable at the moment use either Community or call us..

[Deleted User]

Hi Parham,

 

We have some settings that depend on your location. We have done some changes on the settings and you can try to test it again tomorrow (same time may be) and let us know the updates. We are working on the chat tools, to always improve our support better.

 

 

Parham

Hi Laksh.

aha i'm from Iran,so you are not going to stop providing support to some countries like changes in your policies.. ? it's just a temporary problem then i will test again tomorrow.

[Deleted User]

Hi Parham,

 

If you are from Iran, it should just follow the chat timings mentioned in our Global website. It might have been some temporary issue; you can check it again tomorrow and keep us posted.

Parham

Yup i connected to Chat Support .

 

everything is Fine now

thank you!