Chat Support is not available in Mon-Fri 6-16 (GMT) ?

Parham
Parham Posts: 103 Enthusiast
in News and Feedback

Hi.

 

i think now it's 8:00 AM GMT

but Chat Support is not available like yesterday. anything happened?

Like Awesome

Comments

  • [Deleted User]
    [Deleted User] Posts: 0

    Hi Parham,

     

    Are you getting any error message when you try to contact chat support?

    Like Awesome
  • Parham
    Parham Posts: 103 Enthusiast

    yes that error which say Chat Support ins unavailable at the moment use either Community or call us..

    Like Awesome
  • [Deleted User]
    [Deleted User] Posts: 0

    Hi Parham,

     

    We have some settings that depend on your location. We have done some changes on the settings and you can try to test it again tomorrow (same time may be) and let us know the updates. We are working on the chat tools, to always improve our support better.

     

     

    Like Awesome
  • Parham
    Parham Posts: 103 Enthusiast

    Hi Laksh.

    aha i'm from Iran,so you are not going to stop providing support to some countries like changes in your policies.. ? it's just a temporary problem then i will test again tomorrow.

    Like Awesome
  • Parham
    Parham Posts: 103 Enthusiast

    Yup i connected to Chat Support .

     

    everything is Fine now

    thank you!

    Like Awesome
This discussion has been closed.

Categories