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Freedome free trial didn´t work
Hi! This happened a couple of days ago, so unfortunately can´t remember any details, but hope you could help anyway. Tried to download the 14 days free trial, but it said I have to subscibe to continue being protected..?? By then the installation wasn´t even done yet, according to my computer, as it said something like…
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Won't Connect - Freedome F-Secure VPN For Mac
Hello I use Freedome for VPN security. On my Mac, the application just had an update, and now it won't connect anymore. I tried restarting as well as changing the location. Whenever I click on, it says "connecting...connecting" but never does, then gives up. How can I fix this?
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After loading new version of freedome the old code doesn't work and the protection is not getting o
I have MacBook and loaded an update of new version of Freedome, the the old code did not work. I got today from the help desk a new code, that worked but the pretection is not getting on. Any advice?
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Using Freedome and Steam
I'm trying to run the PC Steam application but it refuses to connect/authenticate when I have Freedome VPN running and this is a deal-breaker for me. I have gotten it to work by forcing Steam to use only TCP with the -tcp start option but once loaded the games in my library still can't connect. I've test driven several…
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Can not connect to Stockholm site
Anything wrong with the Stockholm site? Cannot connect from any platform(Windows 10, Android, IOS. Can connect to all other sites I tried. Connection worked yesterday afternoon
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Failed to connect to Freedom
the connection keep circling only.. waited half an hour..
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Re-installed Windows 10 - subscription wont work
I upgraded to Windows 10 via the free update but had some issues so I decide to make a fresh install, and when I tried to add my key to F-Secure Freedome it says I already used it on all my devices. Was it something I missed to move the license from my old installation? /David
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How can I send feedback about Freedome by e-mail
I'm trying to send feed-back to Freedome by e-mail and I get following error message: "Sending e-mail failed. Could not perform this operation because the default mail client is not properly installed." - How can I properly install default mail client for Freedome 1.0.1715.0/Windows 7?
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Freedome connection issue
Salut Je viens de télécharger Fredome la version gratuite mais je n'arrive pas à le faire fonctionner quelqu'un pourrait il m'aider svp Quand je met en marche la touche "On" il y a marquer "connexion" mais rien ne se passe.... EDIT: TITLE
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Low speed when connected to Finland
Is there bandwidth problems when connecting to a finnish network? Only getting 1-2 mbit/s at the moment Without VPN 60-70 mbit/s
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Registration Code and new mobile
Hi community, I'm a french professional user of F-secure antivirus and thanks to this, i had a gift vip card from my account manager. it's a 6 months/devices subscription code for Freedome I'm using it on my iPad and my iPhone (iOS user) I'm gonna to change my iOS device but my redeem code is currently available (december…
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Uninstalled Freedome, now it says my code is already used
Hi, I uninstalled Freedome (because I got problems with my internet connections and tried to fix it in all kind of ways. One fix was to uninstall Freedome, because Freedome wasn't working and I it just threw some errors. After a long fight I was able to fix internet connection (Freedome has nothing to do with the problem,…
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ERROR - please check that you have ipv6 traffic enabled
i was connecting internet with freedom yesterday and after that today ive got this message. "Your encrypted VPN connection cannot be created because of issues with network configuration (netsh.exe fails). Please check that you have IPv6 traffic enabled." i looked exact same problem topic and try to fix it but i cant. here…
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Freedome Install Problem Burned My Voucher Code
Hello, I just bought a 5 licence pack with SAFE and FREEDOME. I started by installing one license on my Windows 7 PC. SAFE installed fine, I then followed instructions for freedome install. I got the voucher code (inside my portal account) and clicked the install button to get the download. I clicked to install and the…
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any suggestion or method to avoid losing my subscription
Hey there. I am going to install fresh OS X software soon in my Mac. I am just afraid/worried of losing my F-Secure's Freedom (VPN) subscription after installing the fresh OS X even when I’m using same device. Due to many people have complained about losing they subscription after upgrading/formatting. so any suggestion or…
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Automatic connectrion after a computer has been hypernated don´t work
The lates version of Freedome don´t establish connection automatically afteer a computer has been hypernated or in a sleep. Automatic connection is selected in settings. Every selection is on. What is so diffucult to correct the bug? Avast Secureline software can reliably establish connection automatically after computer…
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I cannot use my FReedome code in all of my devices that has F-Secure SAFE installed
Hi, I have subscrition to 5 F-Secure SAFE devices, and now I have tried to install Freedome to all of them, but I only managed to activate the subscription only on 3 of my machines (1 android phone and 2 windows computers) by using the code developed at MY SAFE site. What is the problem? BTW: I suspect it might be related…
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Freedome android app
My free trial ended and I am going to sign up to pay monthly through Google Play. Does anyone know will the app and VPN work on both phone and tablet once I pay the monthly fee or does it only work on the device that was used for payment?
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Youtube giving me wrong country on oslo
Hello First let me compliment on your services, i find freedome really easy to use and i feel alot safer than when im using other paid vpn's out there. And generally the speed is fine when i pick a country close to my real location. I have a small question though, i have noticed the last 2 days that i get a sweedish…
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Freedome error after version upgrade
Freedome requested to upgrade to an new version. After upgrade completed, get an error message saying that something went wrong. I am disconnected and I can't connect to Freedome. If I restart my PC get the same error message and problem. Using on Windows 7. (I can't find the upgrade version number.)
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f-secure safe and freedome for two years. freedome activation period error
I bought f-secure safe for five devices, multiplatform for two years. Freedome was included. Now, when I install freedome I notice that the activation period is only for one year in all my devices. When I install safe the period is for two years as it should be. What happen to my freedome after one year. Do I get a new…
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Freedome automatic update installation fails (Windows)
Freedome notice me that there is new update available. Notice says :"Do you want to download and install now." I try to install this update four times, and my product never updated. Is there somekind of problem with that update? I don't have problem with that anymore. I download latest version here…
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Freedom Android App not working on tablet.
I've this android 4.2.2 tablet and installed the freedom app via google play store. If i tap the button/circle to activate vpn connection the button/circle rotates a few times and then stopps. No connection is beeing established. Nor do i get any error/log message. The first time using the app i checked at the poopup box…
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Freedome for Mac Lion will not execute
I installed Freedome for my Mac, but when I click the icon, the software does not appear to execute. I was waiting for a screen to input my voucher.
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Using the Samsung uPick 3 months trial promotion
I am using the Samsung uPick app and saw a promotion for a 3 months free trial of the F-Secure Freedome app. I used the activation link and downloaded the app through the Play Store. But in my subscription details it says that there are only 7 days left of my trial and not the 3 months the promotion promised. I am using…
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Hello there! How to join your Freedome affiliate program?
Hi, New here. Like the title said, I am wanting to join your F-Secure Freedome Affiliate program if you're offering such a thing. Thanks! Hammond
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Site blocking by Freedome without explanation
I noticed that when you're blocking a site you offer ni database explaining why the blocking is taking place. There is a page where you can post a message regardinf false positives. I did post a website there but saw nothing changing. Requests: 1. Can you offer a database explaining WHY you block a site. 2. Can you add the…
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Using Freedome securely / False marketing claims
I already tried to contact the support about this, but I was told that I should make a topic on the forums. I told customer service that it's about vulnerability in the product (by design though) but they still advised me to use the forums. So, one day I tried to connect securely to an open Wi-Fi network by activating…
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Code unverifyable after reinstallning
Hi there I had to reboot my computer and a code that is valid still, but since it according to your FAQ uses it as a new device, I can't activate my Freedome. How do I do?
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Multiple devices?
Hi there, I want to roll out Freedome to all my iOS devices (£22 or thereabouts for the year) and also add my laptop. It costs £60 for five devices but only 22 for ALL my iOS toys. Is there not a mixed bag I can use? It just seems a bit much to add my laptop when I'm already paying for Safe also. Any hints or advice? I…
