How to upgrade Freedome on Winodws
Just wondering if there is a possibility for the user to check for updates/upgrades? and the upgrade
I don't seem to find one.
What is the suggested course of actions when the update cannot be installed because the security key or something does not match?
If there is not user function "Upgrade" the only way is to restart your PC.
Not very handy if you have to do that multiple times before the upgrade succeeds.
The thread
https://community.f-secure.com/t5/F-Secure/How-can-I-upgrade-F-Secure/ta-p/71610
talks about upgrading on Mac, but that sounds more like upgrading it on iPhone if you get the app which is always the latest version.
Is the procedure the same for WIndow ie go to the download loaction and install it on the top of the previous version IF YOU KNOW THAT THERE IS AND UPGRADED VERSION.
Comments
-
Thanks, that answers the upgrade funcitonality when the user wants.
Just wondering why there is no check for updates functionality?
I guess I should have asked the other question in a separate thread.
If the update fails beause the security key (or something) is not valid or matching what to do as there is no retry option and the only approach seems to be to restart you PC.
I would have liked to include screenshot, but after the fourth reboot when I was ready to capture a screenshot the upgrade isntalled as there never was a problem.
-
The second question was answered by the Support Team. (I sned the feedback as email, too)
Thank you for your feedback. We realize this is issue in some situations and have a solution for that. It¹s in our backlog and will be implemented soon. We will have a button to check for updates which will also trigger broken update redownload and installation prompt. Best Regards, Freedome Support Team
Thanks
-
Hello Martink,
Thank you for your feedback about posting in our community. We are aware of the situation and are indeed investigating it. The issue unfortunately seems random and tricky to pinpoint as it is not affecting everybody, not all the time and not on all threads.
The fact that it works for you after waiting some time is however new to us.
-
Yesa, soime times it just 30 minutes and sometimes can't post until I get logged out and log in again. Normally I just keep the page open and keep trying post until it succeeds.
You can see I made a number of posts yesterday and today.
Jus made another post and this does not go. WIll keep trying....
-