Products & Services
How to solve this ?
No need to reset network settings. I fixed mine this way:
1. Remove Freedome profile
2. Uninstall Freedome
3. Reinstall Freedome from appstore
4. Open freedome and start -> will create new profile
5. It works
For those who are having trouble connecting after upgrade to iOS 9, simply going to Settings and tapping "Remove VPN configurations" should do the trick.
Thank you everybody for your good advice. In the end I found the easiest solution: if you have the latest version of Freedome, in the settings there is a new function called delete vpn settings, use it and it will prompt you to allow iOS to reset settings, say ok. For me it worked well 👍🏻
We also have now this article regarding that problem.
I am new to this and can write a new post. Help I also have problems. Pmiffy.
On which virtual location do you get such performance?
@Pmiffy did you already tried the above mentioned solutions?
I've tried the steps outlined in this article, but after the last step listed, I just get a box that reads, "Touch ID for 'Settings'," with only a "Cancel" option. What do I do then?
This "Touch ID" dialog comes from the operating system. It prompts for fingerprint scanning ("Touch ID" is the Apple term for fingerprint), as the fingerprint scanning is enabled on the device. If it would be disabled, it would prompt for a pin code instead.
I'm still struggling to use Freedome after upgrading to IOS 9.0.1. Everything works fine when I'm using Safari, but when I try to use whatsapp it just says "connecting..." and there is no VPN sign on the screen. I can use Whatsapp with a little trick when opening the iPhone -> first open Safari and that activates the Freedome and then go to Whatsapp but it is quite frustrating doing it on and on.
I have tried all the tricks listed here, but none of them have worked with Whatsapp.
I have exactly the same problem as Johan29 is describing. I have done all the possible tricks that I've found from the forum - like resetting and even removing and reinstalling both whatsapp and freedome. Reinstalling whatsapp only removed all my chat history, but so far nothing has helped the actual problem.
The other trick besides opening safari is to open freedome. It also activates the vpn.
I would really appreciate the application to work. Have bought it for a multiple devices... and I'm getting pretty upset!
Any fix on the issue? I still can't properly use Freedome and won't be continuing my subscription. I'm running latest Ios 9 on Iphone 5s.
Tapsa has already replied to this issue in the other post with Freedome iOS problem with Whatsapp. Please find his reply here.