how to get my Activation code

Vers

Hi

I bought multi device subscription for IPhone and IPad via ITunes.

How do i get the activation code.

Vers

Hi

received a mail with a link to activate the account.

 

It does not have any effect.

I need an activation code.

 

What is the problem, why is this so difficult for F-secure

Vers

Hi

 

and when you start a chat with the technician nobody respond and after 20 min the chat is cancelled by F-secure.

 

Laksh

Hi Vers,

 

Sorry to hear about your subscription issue. If you have purchased your license via the apple app store, you may click on 'Restore purchases' on your Freedome application to activate the license if you have purchased it using the same apple ID as in your devices. You may check this link for more information as well:

https://community.f-secure.com/t5/F-Secure/How-can-I-use-my-iPhone-Freedome/ta-p/75567

Vers

By coincidence I had tried the same approach and it work.

It might be suggestion to make this more clear, or change behavious of the app as the app asks for the activation code.

Laksh

Hi Vers,

 

Thank you for the update and glad to know the issue is resovled. I will pass on your suggestion as well.