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Message "Need to restart" each 5mn
Since monday the 21 of June I get the message "Need to restart" each 5mn !!!!! This block the F-secure scan " F-secure get an error and a restart is needed". The restart does nothing ! The same happen with VPN on or off. I am using the version 25.5 where the correction implemented in version 25;4 must be ? What shall I do ?
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Es erscheint immer wieder die Meldung das ein Neustart erforderlich ist
Seit Montag 24.04.25 erschein immer wieder kurz nach dem Start die Meldung "Bei F-Secure ist ein Fehler aufgetreten, und es ist ein Neustart erforderlich, damit der Schutz funktioniert." Keine weiteren Angeben. Die meldung erschein nach jedem Neustart erneut. Ich habe bereits F-Secure deinstalliert und über "MyF-Secure"…
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F-secure critical error. asks to restart.
This is becoming a rather annoying recurring error. Every 5 minutes (or 2 hours if I chose so) the F-secure app asks to restart because of a critical error. The critical error suggests there is a conflict with another program, but the program listed is F-secure. So is the antivirus fighting itself? I've tried restarts.…
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Critical Failure - restart
I keep getting a message "critical failure - need to restart". Can't quite identify when this occurs but it has happened every day for the last week. There is no information with the message to show what the problem is or how to solve it - just happens again after restart. An explanation and advice would be appreciated.…
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Endpoint Protection Service
I have a process using most of my cpu called Endpoint Security Service It resides inside the F-secure folder I cannot stop it or delete the .exe file. Its icon is a red basdge outline (so not a usual F-secure icon) Id it really part of F-secure, or have I been infected? If part of F-secure how can I stop it using all of my…
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I cant update antivirus database on Fsecure Total
Please check diag attached Edit: PII removed
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F Secure failed to update
My valid F secure failed to update. I tried re installing the product, but problem remains.
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Problem with update Device Protection
The device protection update has been hanging around for a few days. I have reinstalled the f secure program and there is still this problem. In windows settings the f secure program is not detected, only windows defender. Manual scanning with the program is also not possible, it appears that the engine update is in…
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Hola, buenas tardes, Tengo una suscripcion válida de PC Total Security en mi Windows 10, el softwar
Hola, buenas tardes, Tengo una suscripcion válida de PC Total Security en mi Windows 10, el software me indica que la base de datos de virus está desactualizada. El problema es que, al buscar actualizaciones, me indica que no hay conexión con el servidor guts2.sp.f-secure.com y por lo tanto no realiza niguna actualización.…
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SAFE and Anti-tracker
Hello Is there an anti-tracker in SAFE and how to activate it ? Best regards
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Again Device Protection Update error
Hello, I have been using F-Secure for many years. But lately the product has only been causing problems. Again and again I have to uninstall F-Secure because the Device Protection cannot be updated. Once I have completed the uninstallation and reinstallation, it works again for a while. Can someone explain to me what this…
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Harmful files trashed, where can I see which files?
I have checked this forum and other resources but was not able to find an answer to my question. The F-Secure application under macOS states the following: ======== You are protected 1 Harmful files trashed ======== Now I would like to know which one files it has trashed. I clicked on the banner and underneath at Events,…
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Latest F-Secure BSOD on Windows 11 24H2
I have been running the Ziggo-branded version of F-Secure for years without issues. Suddenly around April 9th my computer started getting BSOD with error BAD_POOL_CALLER 0xC2. It just wouldn't stay up for more than an hour. Looking into the memory dump file I could see that the error was often in tcpip.sys and ndis.sys…
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Pokerstars client not updating
Hello, I have an issue with Pokerstars client not updating. I have tried uninstalling, rebooting etc. Only thing that will make software update is rebooting to: "Safe mode with Networking" and then it will update OK.. I tried disabling all components in F-Secure and also disabled Windows Firewall. Still will not update. I…
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About v25.2 issuses?
1.After DeepGuard was removed from the program revision, the use of scanning and targeting reports is too simple From version 19.8 to version 25.2, the system has been greatly simplified, but there are too many scanning reports, which makes people feel uneasy, especially the "unscanned items" results cannot be seen 2.Is…
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Windows Start menu error forcing to disconnect
Hi ! While I was doing a complete scan of my computer, an error has poped from Windows forcing me to disconnect from my session. The error is : The program StartMenuExperienceHost.exe version 10.0.26100.5600 has stopped interacting with Windows and has been closed. This was accompanied by a popup prompting me to log out,…
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Fsecure Total scan gets stuck at F:\System Volume Information\WPSettings.dat
Time and time again. If you hit pause and resume, it will resume and gets stuck again, but this time at 99%. Ran an offline scanner included in Windows 11 on F-drive which did not report anything. Can not access or even list content of that system folder, not even as admin. Apparently you need to grant extra privileges for…
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Ngrok falsely detected as malware (Cassiopeia 2025-05-22)
Hey Support, This afternoon I installed ngrok v3.22.1 via Homebrew on macOS: % brew install ngrok ==> Downloading https://formulae.brew.sh/api/formula.jws.json ==> Downloading https://formulae.brew.sh/api/cask.jws.json ==> Caveats To install shell completions, add this to your profile: if command -v ngrok &>/dev/null; then…
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Microsoft Windows Desktop Runtime 8.0.16
F Secure now runs on Microsoft Windows Desktop Runtime 8.0.16. Can Microsoft Windows Desktop Runtime 6.0.36 be removed?
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False Positive – Genome VST3 detected as "TR/Crypt.OPACK.Gen"
Hello, We would like to report that once again, our software Genome — specifically the VST3 plugin — is being falsely flagged as a Trojan by your antivirus engine, identified as "TR/Crypt.OPACK.Gen". This detection occurs immediately after installation, leading to the file being quarantined automatically, which prevents…
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Blue Screen of Death (BSOD) with FS-Total and Win11 24H2
Hello everyone, I've been getting blue screens on my desktop and also laptop since the beginning of April with the latest version of F-Secure Total: "Bad-Pool_caller." I've checked the drivers (updated them) and hardware and found nothing. Since uninstalling F-Secure, the devices are running stable again. I am using Win11…
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Has the Device protection error been resolved?
I’ve heard several people have been suffering it, I had to uninstall it and go back to using Windows Defender
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F-Secure 25.2 Error after updating to the latest version
Hello! Yesterday My F-Secure Internet Security was upgraded to the latest 25.2 version. After the update it keeps getting error messages as shown in the attached picture. "An error has been encountered and the device needs to be restarted". If I restart my PC everything seems to be okay for ~20-25 mins, but after that, the…
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Tor browser has been blocked
My Tor browser has been blocked since I updated it a few minutes ago. The new version is 14.0.9 for Windows. This is what happened: Drop.Win64.MemMapSelf.117314
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BSOD Intel® Ethernet I219-V
Yesterday I suddenly got bluescreens and when I uninstalled F-Secure the bluescreens disappeared. The minidump files was pointing to the Intel Ethernet drivers and uninstalling F-Secure was the solution. Now I thought I should try reinstalling F-Secure but the computer does not take up any license and when Im trying to…
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stop blocking Mouse without Borders in powertoys
It keeps blocking when I add it into exclusion list. After that it blocks the powershell so I also put it into exclusion. Then it shows AMSI warning. Just annoying I dont even know the Fking AMSI warning's detail 1 laptop and 1 Desktop. Both PCs installed same AV but only the desktop blocking it. how funny
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EasyAntiCheat_EOSSys failed
Trying to play Chivalry 2, but EasyAntiCheat_EOSSys failed. I have added the Easy Anti Cheat folders to Excluded, and tried turning the Anti virus off. Can't find "Deepguard" setting anymore which before could be turned off Any ideas?
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Inter i5 Mac - Sequoia 15.4 - Libre Office very bad perfomance
Hi, It seems that F-Secure Total v. 25.3 (64654) on Mac is totally ruining performance for Libre Office v. 25.2.2.2. When I temporarily disable scanning on Total, performance is ok. When scanning is back performance degrades heavily: e.g. selecting text box in Impress takes 3..4 secods, same for simply changing the slide…
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How do I find the found threat?
Hi, at a scan F-secure says it has found a threat but nothing more like which file or something like that. I don't get any option to remove it etiher. How do I find out what/where the threat is?
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Install F-Secure on a Windows 7 machine
I do need to run F-Secure on a computer running on Windows 7. (This is a side machine used for certain purpuses with programmes installed I cannot transfer to other Windows.) Is there a way to install F-Secure on this machine, although they built something into the installer to prevent this? Can this block be circumvented?…
